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Senior Claims Insurance Manager - Medical Professional Liability Claims *Remote*
Senior Claims Insurance Manager - Medical Professional Liability Claims *Remote*-December 2024
Spokane
Dec 2, 2025
About Senior Claims Insurance Manager - Medical Professional Liability Claims *Remote*

  Description

  Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

  Providence is calling a Senior Claims Insurance Manager - Medical Professional Liability Claims Handler who will:

  Be responsible for medical professional liability claims and complex general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility

  Analyze insurance policy documents to address coverage

  Work with defense attorneys specializing in defense of medical negligence claims

  Be responsible for writing insurance policy coverage letters

  Be responsible for investigating, evaluating and managing professional and other liability claims against the organization

  Maintain up-to-date and accurate claim files, including summaries, action plans, and claims status in the claims data management software

  Communicate directly with patients, claimants, witnesses and families

  Coordinate with facility leadership, risk managers, defense counsel, and others

  Monitor and advise on disclosure and early resolution opportunities

  Ensure compliance with relevant claims reporting procedures and required regulations

  Provide feedback and recommendations, evaluations, litigation trends, department policies and procedures, system-wide claims and litigation processes, and appropriate System risk management issues

  Have direct responsibility to foster teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists

  This role is considered to be a remote position and can be worked from the majority of States within the United States. Please note Providence cannot hire within the following States:

  Colorado

  Hawaii

  Massachusetts

  New York

  Ohio

  Pennsylvania

  Required qualifications for this position include:

  Bachelor's Degree in Business Administration, Finance, or another related discipline -OR- a combination of equivalent education and experience

  7+ years relevant general and professional liability claims processing or management experience

  5+ years direct supervisory or management experience

  Preferred qualifications for this position include:

  Experience handling Medical Negligence Professional Liability Claims

  Experience handling Complex General Liability Claims

  Experience Investigating, evaluating and negotiating medical negligence claims

  Experience working with defense attorneys specializing in defense of medical negligence claims

  Experience analyzing medical professional and general liability insurance policy documents and addressing coverage

  Experience writing medical professional and general liability insurance policy coverage letters

  STARS / Riskonnect or similar claims management software experience

  Certified Professional Healthcare Risk Management (CPHRM)

  Salary Range by Location:

  WA: (Puget Sound, Vancouver), OR: (Portland), AK: (Anchorage):

  Min: $50.17

  Max: $82.36

  OR: (Salem, Hood River, Medford, Seaside):

  Min: $46.77

  Max: $76.78

  E-WA: (Richland, Spokane, Walla Walla):

  Min: $44.65

  Max: $73.29

  NorCal (Napa, Sonoma):

  Min: $58.68

  Max: $96.32

  SoCal, NorCal (Humboldt), AK: (Kodiak, Seward, Valdez), NV:

  Min: $52.30

  Max: $85.85

  MT:

  Min: $40.39

  Max: $66.31

  Lubbock TX, NM:

  Min: $38.27

  Max: $62.82

  Why Join Providence?

  Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

  About Providence

  At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

  The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

  Check out our benefits page for more information about our Benefits and Rewards.

  About the Team

  Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

  Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

  Requsition ID: 250386

  Company: Providence Jobs

  Job Category: Financial Transactions

  Job Function: Health Plans Services

  Job Schedule: Full time

  Job Shift: Day

  Career Track: Business Professional

  Department: 4008 SS RIS

  Address: WA Spokane 9 E Ninth Ave

  Work Location: Providence Svcs-Spokane

  Pay Range: $44.65 - $73.29

  The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

  Check out our benefits page for more information about our Benefits and Rewards.

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