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SUD Community Engagement Specialist
SUD Community Engagement Specialist-March 2024
1601 Washington Street
Mar 30, 2026
About SUD Community Engagement Specialist

  Thank you for your interest in careers at EBNHC!

  Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

  Interested in this position? Apply on-line and create a personal candidate account!

  Current Employees of EBNHC - Please use the internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.

  To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org (http://http//careers.ebnhc.org/) .

  Time Type:

  Full time

  Department:

  South End Recovery Services

  All Locations:

  1601 Washington Street, East Boston

  Description:

  Reads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and Employment at EBNHC.

  Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.

  Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.

  Reads, understands and complies with all standards and guidelines related to the MGB SUD Equity Grant

  Knowledge, Skills, and Abilities Required

  EDUCATION:

  High School diploma or GED required.

  Associate’s Degree or higher preferred.

  Preference of minimum 2-years experience in SUD treatment.

  EXPERIENCE:

  Knowledge of the standard of practice of SUD treatment and harm reduction

  Ability to use data to evaluate outcomes related to grant

  Working knowledge and experience with the Epic electronic medical record systems, performance dashboards, database products, and analysis tools preferred

  Must have the ability to work independently, possess excellent interpersonal, communication and teaching skills

  The Community Engagement Specialist (CES) in the Recovery Services Department is responsible for increasing the department’s connection within the community and with community partners. This four-year grant position will primarily be working independently in the community and reporting back to the Clinical Director and Program Manager. The CES will Conduct visits in the community to provide information both the Recovery Services program as well as overall substance use disorder (SUD) education and awareness. The CES role will allow us to expand substance use knowledge to advance equitable SUD services for the Black, Latine, and Native and tribal identifying people that promotes diversity, equity, belonging, and inclusion.

  Job Duties & Responsibilities:

  Conduct visits in the community to provide information on CHC substance use services and the importance of SUD education and awareness.

  Facilitate and/or deliver communications, presentations about CHC substance use services at community spaces including open to community meetings, tabling, public forums etc.

  Provide ongoing support and follow up to community businesses and spaces already or newly connected with for future collaboration events and other SUD awareness and education opportunities.

  Establish and maintain a SUD leadership team with community members that are interested in addressing SUD in their communities. Meet with them on a frequent basis dependent on the group.

  Maintaining compliance with BSAS regulations.

  Maintain excellent punctuality and attendance.

  Other Duties & Responsibilities:

  Reads, understands and complies with all Standards of Conduct, Joint Commission policies , requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and Employment at EBNHC.

  Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.

  Reads, understands and complies with all standards and guidelines related to the MGB SUD Equity Grant.

  Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.

  Knowledge, Skills, and Abilities Required:

  Education:

  High School diploma or GED required.

  Associate’s Degree or higher preferred.

  Preference of minimum 2-years experience in SUD treatment.

  Experience:

  Knowledge of the standard of practice of SUD treatment and harm reduction.

  Ability to use data to evaluate outcomes related to grant.

  Working knowledge and experience with the Epic electronic medical record systems, performance.

  dashboards, database products, and analysis tools preferred.

  Must have the ability to work independently, possess excellent interpersonal, communication and teaching skills.

  Skills and Abilities:

  Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community.

  Empathic understanding of patients, including the ability to assess multicultural needs, sensitivity to ethnic, cultural, gender, and sexual orientation diversity, values, beliefs, and behaviors.

  Demonstrated flexibility with client’s priorities, evolving needs, and goals.

  Organizational skills, critical thinking, and problem-solving abilities.

  Proficiency in Microsoft Office applications, e-mail, and the internet; requires the ability to research community resources independently and to access and enter data.

  Bilingual in Spanish and English strongly preferred.

  Willingness and ability to travel within the community.

  There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.

  Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.

  Medical & Dental Coverage

  Life and Disability Insurance

  Privileges at Boston Medical Center for Providers

  401(K) Retirement Plan

  Educational Assistance

  Flexible Spending & Transportation Accounts

  Paid Holidays, Vacations, Sick and Personal Time

  A Generous Staff Development Benefit

  Excellent Malpractice Coverage

  A Designated Medical Staff Office for Physician Support

  Free Parking

  And Much More…

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