Why Wells Fargo:

　　This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

　　We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

　　About this role:

　　Wells Fargo is seeking a Senior Business Execution Consultant to join the Voice of Customer (VOC) Analytics & Listening team within the Enterprise Customer Excellence Data & Analytics (CEDA) department. This team is responsible for analyzing data from customer touchpoints and interactions to develop and implement analytic solutions to identify opportunities to increase efficiencies and improve the customer experience.

　　Learn more about the career areas and lines of business at wellsfargojobs.com

　　In this role, you will:Support operations or demand management initiatives for multiple business groups and contribute to large scale strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business.Lead complex initiatives including establishing marketing programs for new products or enhancements and define User Stories.Work independently to make recommendations for improving the customer experience through support functions.Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience.Collaborate and consult with team leaders in developing project plans, policies and procedures.Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners.Provide leadership in resolving complex prioritization and capacity management issuesImplement change delivery solutions for the portfolio's technology process work of low to moderate complexity.Manage or contribute to overall model and non-model pipeline and development roadmap.Coordinate deployment and handoffs with the Product Management team for Annotation and Demand Requests.Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives, specifically related to language models.Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations.Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business.Function as a product owner, managing deliveries, creating stories, and representing every aspect of the NLP solutions developed as components in the Voice of the Customer suite of analytical and business facing solutions.Required Qualifications:4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.Desired Qualifications:Demonstrated experience in project management, specifically managing applied analytic initiatives. Experience managing AI/ML initiatives preferred.Familiarity with agile methodologies and the ability to adopt to evolving project requirements.Experience managing JIRA boards and executing on established acceptance criteriaAbility to communicate complex, technical concepts to non-technical stakeholders.Self-directed and works well in highly matrixed environments.Basic understanding of artificial intelligence and machine learning concepts.Proficiency in risk management and problem solving in the context of applied analytics and AI/ML.Experience collaborating with and managing data scientists, data engineers, and technology professionals in the creation of models, data pipelines, and automated solutions.Experience using JIRA as a tool and Agile as a framework, with an understanding of data flow and systems, including a familiarity with model lifecycle and policy frameworksExperience collaborating and consulting with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goalsExperience ensuring projects follow demand management and garners other approvals for deployment; obtains exceptions, policy variations or pilot statusExperience with control execution and system of record applications (Nexidia, Indigo, QTT, SHRP)Experience with quality assurance or quality control processesProven ability to lead cross-functional teams and manage project timelines.Ability to operate in a very fast paced environment with continual changeStrong organizational skills and attention to detail in managing project artifacts.Job Expectations:

　　This position is not eligible for Visa sponsorship.

　　This position offers a hybrid work schedule.

　　Posting Location:

　　301 S Tryon CHARLOTTE, NC

　　2202 W Rose Garden Ln PHOENIX, AZ

　　1801 Park View Dr Shoreview, MN

　　260 Charles Lindbergh Dr Salt Lake City, UT

　　250 E John Carpenter Frwy, Irving, TX

　　2800 S Price Rd Chandler, AZ

　　2710 Pine St E Bldg. St. Louis, MO

　　4101 Wiseman Blvd Bldg. 205 San Antonio, TX

　　1150 W Washington St Tempe, AZ

　　800 S Jordan Creek Pkwy West Des Moines, IA

　　The Chief Operating Office adheres to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

　　Posting End Date:

　　30 Dec 2023

　　*Job posting may come down early due to volume of applicants.

　　We Value Diversity

　　At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

　　Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

　　Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

　　Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

　　Applicants with Disabilities

　　To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

　　Drug and Alcohol Policy

　　Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.