Senior Business Analyst Salesforce

　　Job Description

　　*WHO WE ARE: *

　　Esko is the worldwide market leader with software for packaging buyers, designers and manufacturers and hardware products for the packaging, label, sign, and display industries. With headquarters in Ghent ‐ Belgium, Esko employs around 1,800 associates worldwide.

　　WITHIN YOUR TEAM

　　The Business Application Team embodies the interaction between business & IT, supports the transformation to a Digital organization and operates on a global basis and frequently interacts with business stakeholders globally on the one hand and with development resources (internal/external) on the other hand

　　*THIS JOB IS A UNIQUE OPPORTUNITY TO: *

　　The Business Application acts as supplier, Business Partner and ultimately Growth Enabler for the Business. The Salesforce B usiness Analyst leads the change management process for Salesforce solution and introduces enhancements in support of the business, and other business value-added feature requests.

　　WITHIN YOUR ROLE, YOU WILL:

　　You translate business processes and requirements into Salesforcesolution, including systems integrations

　　You lead the transformation from the legacy CRM Solution and establish a global Salesforce architecture by integrating Salesforcesolution across functional lines globally

　　You organise user groups and build a network with functional management to identify areas where the applications can support and enhance business processes.

　　You clarify and analyse requirements, write specifications and test the quality of the implementation.

　　You lead the escalation handling: raise the flag, take ownership, propose action plan to direct peers in Corporate IT and with other internal stakeholders or external partners

　　You troubleshoot questions/problems from the user community (based on good business process knowledge)’

　　WE ARE LOOKING FOR A PROFESSIONAL WHO HAS:

　　At least 8 years' experience in a business analysis rolefor a Salesforce project implementation

　　Experience with CPQ is a big plus

　　Experience withoneorseveralofthefollowingecosystem: CPQ, ServiceMax, PDF-Butler, mobile app, Showpad Community Platform, Pardot, Outreach, Ringlead, Mulesoft, Billing

　　Experience withoneorseveralfunctionalscopeorprocesses: Sales, Service, Marketing, Opportunity, Quote, Order to cash, Product

　　Strong communication and influencing skills to establish and maintain effective business relationships with business units and other associates

　　Salesforce Certifications is required

　　Strong verbal and written communications skills, being able to effectively communicate clearly and concisely.  

　　Proficiency in English, both written & spoken

　　​Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships.

　　Desire to learn new concepts and take on new challenges 

　　Experience with ERP and/or BI is a plus

　　OUR CORE VALUES:

　　We empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve.

　　OUR OFFER:

　　We offer a competitive compensation package with additional benefits such as company car, net allowances, bonus plan, medical insurances, legal counselling resources, regular team events and flexible working (flexible working hours and homeworking).

　　At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of curious associates. 

　　At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

　　If you’ve ever wondered what’s within you, there’s no better time to find out.

　　Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.