Description

　　Have you ever thought about what it takes to detect and prevent fraudulent transactions to ensure the hundreds of millions of Amazon packages are received on time by our customers? What kinds of products and systems would you build to maximize customer satisfaction? Amazon is seeking a program management team leader who is passionate about protecting Customers and can thrive working across a diverse, global team.

　　The Relay Financial Systems and Risk Management organization in Middle Mile Transportation Technology (MMPT) is constantly innovating new ways of building distributed systems running the latest in machine learning algorithms to deliver the next generation of fraud prevention solutions for our Customers. We hold high standards for our solutions and the services we deliver: our systems are highly secure, highly reliable, highly available, all while functioning at massive scale and delivering industry leading precision; our employees are intelligent, passionate about protecting Customers, and fun to work with.

　　You will be responsible for analyzing and identifying specific instances of risk, broader risk trends and points of customer friction, as well as developing scalable solutions for prevention. You will need to collaborate effectively with cross-functional teams worldwide and within Middle Mile Transportation Technology to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. You will work directly with partners in engineering and machine learning to develop new tools and revise risk models. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.

　　As an Amazon Senior Business Analyst you will be working in one of the world's largest and most complex data warehouse environments. You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible roadmap decisions. You’ll make a huge impact, not just on the bottom line performance of the network, but on the overall customer experience, making history whilst having fun along the way! You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.

　　Above all, you should be passionate about bringing large datasets together to answer business questions and drive change. Being curious, detail oriented, and comfortable finding information and performing tasks that haven't been done before will be the norm.

　　Key job responsibilities

　　Develop a deep understanding of Amazon Middle Mile Tech and operations.

　　Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages.

　　Perform complex data research to identify new opportunities that improve efficiencies and customer experience in supporting business decision making

　　Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes

　　Ability to perform/own reoccurring and ad-hoc business intelligence projects

　　Communicate complex insights to stakeholders, both verbally and in writing

　　About the team

　　The Middle Mile Product Technology (MMPT) organization builds software systems that work across our vendors, warehouses and carriers to optimize both time and cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a massive opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our science and technology muscle as our biggest advantage.

　　We are open to hiring candidates to work out of one of the following locations:

　　Bellevue, WA, USA

　　Basic Qualifications

　　5+ years of tax, finance or a related analytical field experience

　　Bachelor's degree

　　Experience defining requirements and using data and metrics to draw business insights

　　Experience with SQL

　　Experience making business recommendations and influencing stakeholders

　　Preferred Qualifications

　　7+ years of tax, finance or a related analytical field experience

　　Advanced technical degree (MS)

　　Experience leading large-scale analytics projects with BI solutions development using AWS technologies –Redshift, Athena, S3, EC2, Quicksight etc.

　　Proven success in designing and implementing ETL Pipelines, Query Performance Tuning, and other data engineering techniques

　　Experience in scripting languages for parsing and data analysis

　　Experience with Financial Risk Management

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.