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Senior Business Analyst
Senior Business Analyst-June 2024
Durham
Jun 19, 2025
About Senior Business Analyst

  Job Description:

  Position Description:

  Develops and implements product and service features from inception to delivery within a multi-functional Agile Scrum team. Creates, prioritizes, and maintains product backlogs. Translates business requirements to technical resources to deliver business solutions with the highest customer value. Supports product development.

  Primary Responsibilities:

  Analyzes complex customer needs, translates them into user stores with concrete acceptance criteria, and drives solution formulation.Conducts business analyses to formulate and make recommendations.Identifies and defines solutions to business problems, through creation and documentation of systems and process specifications.Creates and documents backlogs including, writing user stores, acceptance criteria, supporting prioritization, and participating in refinement sessions. Supports deployment, business readiness, and solution enablement including, defining and documenting enablement tasks, supporting user procedure documentation, and creating and delivering solution training to internal teams.Prioritizes initiatives and business analysis tasks.Expands or modifies systems to serve new purposes or improve workflows.Consults with management to ensure agreement on system principles.

  Education and Experience:

  Bachelor's degree (or foreign education equivalent) in Computer Science, Computer Information Systems: Cybersecurity, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Senior Business Analyst (or closely related occupation) performing business development analysis within an Agile environment.

  Or, alternatively, Master's degree (or foreign education equivalent) in Computer Science, Computer Information Systems: Cybersecurity, Engineering, Information

  Technology, Information Systems, Mathematics, Physics, or a closely related field and one (1) year of experience as a Senior Business Analyst (or closely related occupation) performing business development analysis within an Agile environment.

  Skills and Knowledge:

  Candidate must also possess:

  Demonstrated Expertise ("DE") analyzing and defining the product management lifecycle - managing requirements and workflows (using JIRA, Confluence, Tableau, and MS Visio), and performing the end-to-end implementation of healthcare benefits platform products, including creating new client implementations and migration enhancements on a healthcare platform using, Microsoft Suite, JIRA, Tableau, Confluence, and Jira Align.DE performing in the full systems development lifecycle - participating in daily stand-ups, sprint and iteration planning, backlog refinement, and retrospective meetings; maintaining products in Confluence, sprint, and iteration backlogs, epics, stories, and story mapping; and performing functional, full regression, and User Acceptance Testing (UAT) of stories, using Postman UI, DBeaver, single client feed validations, and SQL (for data validation and bug resolution).DE implementing business logics and maintaining referential integrity by creating views and SQL joins using stored procedures, PostgreSQL, and Dbeaver (SQL); creating queries to analyze complex business logics and participant indicative data to query, update objects, and publish content in database tier; and documenting data transformation logic by creating data mapping spreadsheets to identify source and destination data points in Confluence.DE contributing to problem resolution practices to periodically support applications in development, test, and production environments, using production support tools - Splunk and Jenkins; and analyzing defects to perform system maintenance, execute production incident management, identify root cause, and remediate problems using databases and Bitbucket (to run code).

  #PE1M2

  Certifications:

  Company Overview

  Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

  Join Us

  At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

  At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

  We invite you to Find Your Fidelity at fidelitycareers.com.

  Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

  Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

  At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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