Calling all innovators – find your future at Fiserv.

　　We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

　　Job Title

　　Senior Business Analyst

　　We are looking for bright, highly motivated and ambitious Business Analysts to join our team.

　　The position involves eliciting and documenting business requirements, working directly with product teams and clients, as well as seeing each project through development, testing and implementation. The successful candidate will be expected to work in a professional manner alongside other teams as well as on their own, so the following skills will be required:

　　An ability to look holistically across technology, people, process and data when defining solutions

　　A requirement-driven (not solution-driven) attitude to Business Analysis

　　Great people skills – you will be working with a variety of technical, business and product personnel at junior, mid and senior levels of the organisation

　　High quality standards – we pride ourselves on the accuracy and quality of our delivery

　　An interest in technology and the payments industry. The candidates must:

　　Have demonstrated experience in Business Analysis (product/solution definition preferred)

　　Have passion for business solutions

　　Be a self-starter, and work well in a team

　　Be fluent in English, both written and spoken

　　Have the following technical skills:

　　Proficient Microsoft Office User (Word, Excel, Powerpoint)

　　Proficient in the use of Confluence and Jira Agile delivery tools

　　Proficient in the use of Microsoft Visio

　　Working with our product or client organisations to ensure we retain core integrity in the solution, and that the enhancements, applications and localisations that you design fit with our overall strategy.

　　Providing quality deliverables across the following key work elements:

　　Requirements elicitation

　　Use Case Definition

　　Process mapping

　　Creation of data flow diagrams, BPMN diagrams, workflow diagrams

　　Functional Design definition

　　Test Scope Definition

　　Candidate Requirements

　　To succeed in this role, you will need:

　　An ability to look holistically across technology, people, process and data when defining solutions

　　A requirement-driven (not solution-driven) attitude to Business Analysis

　　Great people skills – you will be working with a variety of technical, business and product personnel at junior, mid and senior levels of the organisation

　　High quality standards – we pride ourselves on the accuracy and quality of our delivery

　　An interest in technology and the payments industry

　　Role Specifics - New Product Development

　　Define and Plan

　　The Business Analyst will help to shape the scope of the project through assessing what use cases or business processes need to be analysed. The Business Analyst will work with the Product Management, Client Delivery and Development groups to agree the SDLC model to be used for the project and to plan out the number of sprints or development cycles that will be included in the project.

　　Analyse

　　During this phase the Business Analyst will be responsible for documenting business requirements for the Use Cases/Business Processes that they have been allocated.

　　Requirements will be documented using Use Cases, User Stories and Acceptance Criteria. Supporting wireframes, screen/data flows or process flows will be created as required.

　　Design & Build

　　The Business Analyst is responsible for working with the development teams to ensure that all requirements are fully understood. Typically regular collaboration meetings will occur to review the requirements and the solution that is being built to ensure that all of the scope is delivered as the Business Analyst would expect.

　　The Business Analyst may also be required to break down some of the larger Use Cases into User Stories to aid the development teams with their development.

　　In addition the Business Analyst should use this phase to document any test or acceptance criteria that must be fulfilled in order to prove that the product is working as expected.

　　System Testing

　　Throughout the System Test phase the Business Analyst should continue to manage the co-ordination of the solution with all the impacted teams. Managing solution issues through to resolution and performing impact analysis to potential change requests. Overall the Business Analyst should ensure that the final tested solution for their functional area that is delivered to the client is fit for purpose.

　　User Acceptance Testing

　　The Business Analyst will help the client define their UAT strategy. The Business Analyst will provide support to the Client Business Analyst as the UAT phase progresses. Managing solution issues through to resolution and performing impact analysis to potential change requests. Support will continue through to pavement/live proving testing.

　　Implementation

　　The Business Analyst will ensure the product is fit for implementation into a production environment and support the client with any implementation tasks or activities as required. The BA will become an expert in the on-going configuration and roll-out of the product for future client implementations.

　　Thank you for considering employment with Fiserv. Please:

　　Apply using your legal name

　　Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

　　What you should know about us:

　　Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

　　Our commitment to Diversity and Inclusion:

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

　　Warning about fake job posts:

　　Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

　　Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

　　If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.