JOB DESCRIPTION

　　Senior AV Engineer

　　Wilmington, DE

　　Monday to Friday 8:00 a.m. to 5:00 p.m.

　　Hybrid Schedule

　　CSC is currently looking for an Audio-Visual Engineer. If you like to work on a team that designs solutions, implements the design, and supports the solution, this job is for you!! We are looking for someone to support our fast-growing video conferencing environment. This is an opportunity to be involved in all aspects of design and support, and not be limited to just one component. If you are used to a fast-paced environment and exposure to multiple projects, we want to talk to you!

　　As part of the CSC Unified Communications Team, you will help develop what is needed to ensure a successful video conference room deployment through cross training, knowledge sharing, documentation, and day-to-day interaction. We are looking for an individual who wants to contribute to a variety of work and projects, be a team player, and has a passion for continually acquiring new skills.

　　This role will allow you to work with business users to gather requirements and then translate those requirements into a solution that you will get to implement.

　　Some of the things you'll be doing:

　　Microsoft Teams Room deployment Poly Collaboration Video Interop (CVI) support Office moves Office Integrations Remote site support and troubleshooting Hardware life cycle support Video Collaboration What technical skills, experience and qualifications do you need?

　　Manage the functionality and efficiency of Audio/Visual systems supporting major conference events Ability to lead A/V technical discussions with leadership Define functional requirements for A/V Integrator Support the on-site installation efforts of the A/V Integrator and ET A/V technician Manage Technical relationship with A/V Integrator Troubleshoot and debug A/V systems Review and comment on viability of design as required Develop, organize, and maintain standard operational procedures and workflow procedures for A/V systems Create documentation for testing and validation of A/V systems Validate and interpret BOM (Bill of Materials) ensuring design conforms with customer needs and there are no compatibility issues or end-of-life products Confirm final AV system meet customer requirements and functionality per scope of work Familiarity in design documentation such as rack elevations, mounting details, viewing angles, and CAD line drawings Capable of translating business requirements into technical solutions QOS knowledge Experience planning, documenting, and implementing small to medium sized projects with multiple dependencies Ability to work as part of team during planning, coordinating and installation of services Excellent interpersonal, verbal, and written communication skills Ability to thrive in a complex environment with the desire and ability to grow professionally Impeccable integrity Ability to travel up to 10% of time Basic Crestron programming and/or troubleshooting is preferred Industry Specific certifications (Crestron, Polycom, Microsoft, etc.) preferred Experience with Microsoft Teams Rooms strongly preferred Experience with Cisco Audio/Visual environments a preferred Experience with Poly video conferencing environment a plus

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　　ABOUT US

　　CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

　　CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

　　Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

　　Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

　　WHY WORK WITH CSC?

　　At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

　　CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

　　CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.