Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

　　Requirements

　　Senior Audio-Visual Technician - Georgetown University Medical Center

　　Job Overview

　　The Senior Audio-Visual Technician is responsible for ensuring high quality technical services for the Georgetown University Medical Center (GUMC) educational mission through operational tasks, such as classroom setup/breakdown and equipment maintenance/inventory; and coordinates the more complex audio-visual requirements of GUMC’s classroom technology.

　　They also liaise with University Information Services (UIS) on network infrastructure and capital projects; and manage the day-to-day functions of GUMC’s Technical and Educational Support Services (TESS).

　　They work closely with the UIS Technology Support Team Manager for the Medical Center campus to strategically assess all GUMC classrooms, conference rooms, and teaching spaces to ensure that all rooms have necessary and functional technologies available - and that faculty have the necessary A/V technology and responsive technical support for classroom teaching.

　　Work Interactions

　　Reporting to GUMC Vice President for Operations, Administration & Strategic Initiatives, the Senior Audio-Visual Technician directly interacts and manages the staff and processes that provide A/V and classroom technology service and support to GUMC students and employees, as well as University staff, vendors, and consultants (customers).

　　Customers rely greatly on TESS’s support as they are a central point of contact for a wide variety of technical and non-technical classroom A/V and technology issues. Its well-managed staff and efficient operating team members directly impact productivity by ensuring that customers have access to the equipment and resources needed to complete their teaching and administrative duties.

　　Work Mode Designation

　　This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

　　Requirements and Qualifications

　　Bachelor’s degree

　　10 years of experience with A/V equipment and services

　　Strong communication skills, to include effective and strategic communication across varied stakeholders and customers

　　Ability to effectively triage A/V and technical issues, while also ensuring consistent set up of daily A/V needs

　　Customer service-orientation

　　Preferred qualifications

　　Strong project management skills

　　Experience maintaining and growing A/V and technology support services within a higher education setting

　　Current Georgetown Employees:

　　If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

　　Submission Guidelines:

　　Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

　　Need Assistance:

　　If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

　　Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) .

　　EEO Statement:

　　Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

　　Benefits:

　　Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .

　　We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward-looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents.

　　Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do. Watch this video (https://www.youtube.com/watch?v=hq3KF11PSNc) to learn more.

　　Learn how HR CARES (https://hr.georgetown.edu/hr-cares/) for faculty and staff, nurturing an environment of mutual respect where imaginations flourish and ideas are realized to positively impact the world.

　　Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .