We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The Conflict of Interest Review Senior Analyst assists the Manager in the Code of Business Conduct and Ethics (CoBC) processes to ensure that the submitted disclosures are thoroughly reviewed using the available resources, establish procedures in providing dynamic reports, and diligently escalate disclosures that impose an actual or potential conflict of interest.

　　Key Accountabilities:

　　Assist on the review of CoBC training and policy.

　　Update the conflict of interest disclosure questionnaire, guidelines, and other related documents.

　　Validate and vet the information provided on the conflict of interest disclosure questionnaire by liaising with the employees to clarify and obtain more information as appropriate.

　　Undertake any additional research required using internal and external resources as necessary for the initial review of disclosures.

　　Assess and escalate any complex or conflicting situations to the second line reviewer.

　　Monitor and coordinate the completion of the annual and new hire CoBC campaigns on Convercent.

　　Prepare, update, and reconcile CoBC-related reports.

　　Accommodate and resolve CoBC-related inquiries, requests, and issues on a timely manner.

　　Act as the subject matter expert of the Convercent application.

　　Assist on the administration of the Convercent application and the CoBC SharePoint.

　　Identify and escalate system issues on a timely manner.

　　Handle other requests or projects.

　　Job Requirements / Skills and Competencies:

　　Solid written and verbal communication skills.

　　Solid technology skills: knowledge of or ability to learn applicable compliance or business systems.

　　Solid analytical and problem-solving skills.

　　Basic understanding of the regulatory environment in which the Company operates and some understanding of key compliance concepts.

　　Ability to work with minimal supervision.

　　Performs analysis that requires technical and analytical skills.

　　Performs assigned tasks in a timely and cost-effective manner.

　　Proficient in MS Office applications such as MS Word, Excel, PowerPoint.

　　Moderate to advanced training in Power Query and MS Excel including using formulas, macros, and report formatting is strongly preferred.

　　Professional Experience:

　　Minimum 3 years of related financial services or compliance experience.Education:

　　College Graduate, preferably with a degree of Bachelor of Science in Accountancy or any business-related course.About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .