What is the job about?

　　Responsible for growing aftermarket service sales activities in area/city. Focus and responsible for aftermarket sales growth, management and expansion of service business. Ensuring alignment and compliance of all service strategies and policies within the company and service organization. Collaborate with different org.

　　Your main responsibilities :

　　Grow the service business in country/area according to agreed targets

　　Formulate and develop one service organization covering all Service Excellence processes, spare parts growth, performance contracts for all brands build on own existing facilities and Authorized service workshops, and develop financial goals for service partners.

　　Develop own service activities complying with Group and Regional Service Standards & Requirements,

　　Manage service sales Partner and Channel, pro-active promote aftermarket sales projects including parts, energy optimization and retrofit project match region sales targets

　　Manage installation base information, pro-active visit end user customers, develop lifecycle services of service agreement, energy optimization, service retrofit and digital services contracts

　　Close collaboration with local management team and sales departs.

　　Long Term Plans:

　　Responsible for implementing a strategic aftermarket service growth plan for the country that supports the regional strategic planning approach and enabling the delivery of exemplary performance.Short Term Plans:

　　Responsible for short-term plans and budgets being created and delivered within the agreed organizational frames of reference.

　　Responsible for developing teams of highly Service Partners and building relationships with the company most important customers, ensuring the company creates exceptional relationships with these key customer groups.

　　Responsible for ensuring a common price policy and cash flow for service activities and spare parts/kits in accordance with the requirements of the region and aligned with local market conditions.

　　Responsible for ensuring the right amount of spare parts stock is kept.

　　Responsible for using technology to add value and efficiency to our customers’ business by managing their pumps offering Energy Optimization solutions.

　　Builds a strong partnership with Grundfos sales leaders throughout the company and facilitates collaboration between sales and service delivery teams, consequently contributing to a positive customer experience.

　　Proactively grow our customer and end user base, by focusing on their needs and solving their pain points.

　　To carry out any other works or instructions by superior.

　　Your background

　　Experience managing defined processes within the service environment.

　　Possess industry experience within a business environment; experience working in a large manufacturing environment is strongly preferred.

　　Most likely to have 5-6 years of relevant work experience before entering level besides formal education.

　　Solid knowledge of the plans, processes and activities within the functional area in the service environment.

　　Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the service environment.

　　About Grundfos

　　Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

　　An inclusive team

　　If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.

　　Grundfos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

　　This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensations and training.