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Senior Account Manager
Senior Account Manager-March 2024
Irving
Mar 29, 2026
About Senior Account Manager

  Career Area:

  Sales

  Job Description:

  Your Work Shapes the World at Caterpillar Inc.

  When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

  Caterpillar’s Construction Industries Services Division (CISD) is hiring a Senior Account Manager for quarry and aggregate accounts on our Corporate Accounts team. In this role, you’ll work closely with external customers and internal teams to represent and grow parts/services for national and regional accounts.

  Job Duties:

  Develop and maintain effective internal partner relationships and relationships with major customers so that services growth sales objectives can be achieved

  Develop and execute account strategies and activities for specified accounts

  Establish high-level relationships with business decision makers and identify business needs and problems

  Develop and implement market strategies for key customers in different industries and secure commitment of Caterpillar and Dealer resources to assure continued customer satisfaction

  Act as a consultant to various departments within Caterpillar regarding the direction and strategies that key industry leaders will be adopting in the future

  Consult with dealers and districts about services sales support to “corporate account” customers

  Travel in the field to monitor and resolve issues regarding customer satisfaction and future services product needs

  Develop product support and other types of program planning for assigned customers. Take steps necessary to maintain and enhance POPS growth

  Basic Qualifications:

  Extensive and progressive sales/account management experience, including customer/dealer facing industry experience

  Strong relationship management skills

  Business acumen and working knowledge of the role dealers play in go-to-market strategies

  Effective communicator with strong skills in value selling, negotiation and influencing

  Strong customer focus, decision making and critical thinking skills

  Ability to travel up to 50% of the time

  Top Candidates Will Also Have:

  Previous Quarry and Aggregates industry experience

  MBA degree

  Ability to deal with sensitive issues, mentor and coach, and/or persuade others on new methods of equipment application, new technology and distribution methods

  Additional Details:

  Work locations: Peoria, IL; Cary, NC; Dallas, T are the preferred work locations

  Domestic relocation assistance is provided for this role to Peoria or Cary only

  How We Support You (Employee Benefits)

  Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

  Your Work Shapes the World

  At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

  Relocation is available for this position.

  Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

  Any offer of employment is conditioned upon the successful completion of a drug screen.

  EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

  Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

  There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

  Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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