Scrum Master Specialist Apply now »

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　　Date: Jan 23, 2024

　　Location: RMZ Ecoworld, Devarabeesanahal, Bengaluru, India

　　Company: BT Group

　　Why BT?

　　We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

　　Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

　　Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

　　Why this job matters

　　The purpose of the role is to deliver stories successfully in every sprint that fully meet the customer’s requirements, and to ensure team follows all the Scrum ceremonies on time. The role is responsible to ensure that the business requirements are met with optimum solution i.e. without building tech debt on the COTS products in terms of extensions/customizations. The person in the role should have development/design experience on Vlocity/SalesForce COTS application or similar. The role is accountable for to manage each projects scope and timeline, coordinate Sprints, retrospective meetings and daily stand ups and to coach team members on Agile frameworks. The ideal candidate would be the single point of contact for external teams, delivering stories that meet quality standards, time and cost targets and collaborate with other scrum teams to ensure dependencies are clarified and addressed.

　　What you’ll be doing

　　As a Scrum Master, you will be responsible for delivery of stories and manage:

　　 Sprint Planning

　　 Team Capacity

　　 Risk Management

　　 Dependency Management

　　 Arranging Demo after each sprint

　　 Sprint report after each sprint

　　 Resolve Conflicts

　　 Change Management

　　 Drive Scrum Maturity

　　 Remove impediments

　　 Maintain Agile frameworks

　　 Drive Customer Satisfaction

　　 Daily Standups and sync up calls with external teams

　　Skills required for the job

　　• Familiarity with Software developent

　　• Understanding of Software delivery life cycles and teams

　　• Understanding of how Software deliverables work and respective team structures

　　• Excellent knoweldage of maintaining agile artifacts (Definition of done, backlog refinement, Definition of ready, etc…)

　　• Prior Experience as Scrum Master

　　• Ability to analyze and think quickly to resolve conflicts

　　• Ability to determine what is scrum and what is not

　　• Ability to adapt to changing environment

　　• Self Motivation and ability to stay focused in the middle of the distraction

　　• Experience with successful Agile techniques

　　• Knoweldgable in techniques to fill in gaps in the scrum

　　• Requires an in-depth understanding of how own expertise contributes to the objectives of the business, backed by a very good working knowledge of the industry.

　　• Develops plans for work activities in own area over the medium/long term.

　　• Supports strategic planning activities.

　　• Understanding of E2E Billing Journeys

　　• Understanding of Agile Methodologies

　　• Be Agile: You use your knowledge of best practice to collaborate with peers across the business in different ways. You should be an expert devOps Engineer in your area of development expertise.

　　Functional and Tools Experience:

　　• It will be mandatory have prior exposure to Telecom Domain.

　　• Jira and Confluence

　　• Orchestration & Fulfilment domain.

　　• Ciena BP, Cloudify, IaC tools

　　• MDSO, NFVO, Cloud Orchestration

　　• BPMN 2.0, Cumunda workflow

　　• Agile Collabration Tools.

　　Stakeholders include:

　　• Technical Product Owner

　　• Scrum Coach

　　• Other Scrum Masters

　　• DigiCo proposition teams

　　• DigiCo leadership team

　　Experience you would be expected to have

　　• Experience with Telecom Domain – MANDATORY

　　• Experience as Scrum Master– MANDATORY

　　• Experience in Jira, Confluence – MANDATORY

　　• Experience and knowledge managing Medium to large teams– MANDATORY

　　• Experience and Knowledge of Agile methodologies - MANDATORY

　　• Able to confidently deal with ambiguity of requirements, especially in complex/ critical areas – PREFERABLE

　　• Ability to work with customers, to understand their needs, to influence and lead the teams proactively by delivering requirements that drive out business benefits – MANDATORY

　　• Ability to drive re-use at all levels – MANDATORY

　　Our leadership standards

　　Looking in:

　　Leading inclusively and Safely

　　I inspire and build trust through self-awareness, honesty and integrity.

　　Owning outcomes

　　I take the right decisions that benefit the broader organisation.

　　Looking out:

　　Delivering for the customer

　　I execute brilliantly on clear priorities that add value to our customers and the wider business.

　　Commercially savvy

　　I demonstrate strong commercial focus, bringing an external perspective to decision-making.

　　Looking to the future:

　　Growth mindset

　　I experiment and identify opportunities for growth for both myself and the organisation.

　　Building for the future

　　I build diverse future-ready teams where all individuals can be at their best.