Career Opportunities: Salesforce QA (26265)

　　Requisition ID 26265 - Posted - HID India Private Ltd - HID Corporate Group - IND: Chennai (Olympia Technology Park) - IT, Telecom & Internet - Posting Country (1) - Yes - Mid-senior level - Travel Required: 0%-10%

　　 Job Description Print Preview

　　PRIMARY JOB PURPOSE

　　The job description of a Salesforce Quality Assurance (QA) professional typically involves ensuring the quality and reliability of Salesforce applications and solutions. Salesforce QA specialists play a crucial role in the software development life cycle by identifying and addressing issues, testing functionalities, and ensuring that the Salesforce platform meets the specified requirements.

　　Also, this job requires the person to drive and lead the CR and support deliverables of a lean Salesforce team from offshore.

　　RESPONSIBILITIES

　　Requirement Analysis:

　　Review and analyse project requirements, user stories, and acceptance criteria to understand the scope of testing.

　　Collaborate with business analysts, developers, and other stakeholders to gain a comprehensive understanding of Salesforce solutions.

　　Test Planning:

　　Develop comprehensive test plans and test cases based on functional and technical specifications.

　　Define testing strategies, including regression testing, integration testing, and user acceptance testing (UAT).

　　Test Execution:

　　Execute test cases manually and/or using automated testing tools for Salesforce applications.

　　Validate data integrity, security, and functionality within the Salesforce platform.

　　Perform end-to-end testing of Salesforce configurations, customizations, and integrations.

　　Delivery:

　　Act as a SPOC to lead the CR and support deliverables for the Salesforce team.

　　Be an escalation PIC for the support region liaising with Solution Architect and other stakeholders.

　　Defect Identification and Management:

　　Identify, document, and track defects using a defect tracking system.

　　Work closely with developers and other stakeholders to ensure timely resolution of identified issues.

　　Automation Testing:

　　Develop and maintain automated test scripts using tools like Selenium or Salesforce-specific automation tools.

　　Implement and enhance test automation frameworks to improve testing efficiency.

　　Regression Testing:

　　Conduct regular regression testing to ensure that new developments and enhancements do not negatively impact existing functionalities.

　　Collaboration:

　　Collaborate with cross-functional teams, including developers, business analysts, and administrators, to ensure a seamless development and testing process.

　　Documentation:

　　Maintain detailed documentation of test cases, test scenarios, and testing processes.

　　Generate test reports and provide status updates to project stakeholders.

　　SELECTION CRITERIA

　　10+ years’ experience in testing on Salesforce platform and have experience in leading a lean team.

　　Experience in Salesforce applications. Experience on other CRM platforms like Dynamics are preferred.

　　Bachelor’s degree or equivalent in related field is desirable.

　　Self-driven, motivated, leads and supports a team environment with attention to detail, a drive for accuracy and a strong work ethic.

　　Excellent planning and experience with Waterfall and Agile methodology experience,

　　Strong business/relevant industry acumen with the ability to build strong customer relationships, communicate and influence at all levels of the organization.

　　Someone who can build service delivery capabilities.

　　WORK ENVIRONMENT FACTORS

　　Office based with potential for international travel.

　　Ability to function within variable time zones.

　　We are the ASSA ABLOY Group

　　Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

　　As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

　　As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.