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Salesforce Business System Analyst
Salesforce Business System Analyst-November 2024
Lakewood
Nov 4, 2025
ABOUT CAPGEMINI
We focus on helping drive value for our customers in three key areas: customer experience, intelligent industry, and enterprise management.
10,000+ employees
Consulting, Information Technology
VIEW COMPANY PROFILE >>
About Salesforce Business System Analyst

  Title: Salesforce Business System Analyst

  Location: Whippany, NJ

  Job Description:

  Capgemini is seeking to hire an expert Salesforce Business Analyst. As a Salesforce Business Analyst, you would analyse business processes, capture requirements, design, and configure Salesforce solutions, and handle projects. You will also be required to work closely with business customers and other members of the team. You would also be expected to have knowledge about integrating salesforce solutions with other enterprise cloud technology systems and meet other business requirements.

  Responsibilities:

  Requirements Gathering

  Collaborate with the business customers to understand and document detailed requirements with respect to Salesforce functionality integrations and workflows.Conduct detailed analysis of business processes to find opportunities for improvement and automation within the Salesforce platform.

  Salesforce Configuration and Customization

  Use Salesforce platform capabilities to configure and customize solutions that align with business requirements.Design develop and implement custom objects fields workflows validation rules and other Salesforce elements as and when needed.

  Integration Management

  Working closely with integration teams to design and implement seamless integrations between Salesforce and other business systems.Ensure data integrity and consistency across integrated platforms.

  User Training & Support

  Deliver training and support to end users on Salesforce features and functionalities.Create and maintain comprehensive documentation related to Salesforce configuration customization and processes.

  Quality Assurance

  Conduct thorough testing of Salesforce solutions to ensure they meet the specified requirements and are free of defects.Work with development teams to fix and resolve any issues identified during testing.

  Collaboration and Communication

  Collaborate with multi-functional teams including business analysts, developers and project managers to ensure successful project delivery.Communicate efficiently with partners and translating the technical concepts into non-technical language.

  Continuous Improvement

  Stay informed about Salesforce platform and its updates according to standard methodologies and industry trends.Proactively find opportunities to enhance and optimize existing Salesforce solutions.

  Qualifications:

  Bachelor s degree or equivalent experience in Computer Science Information Technology or in related field.Experience working as a Technical Business Systems Analyst with a focus on Salesforce.Salesforce certifications such as Salesforce Certified Administrator and Salesforce Certified Platform App Builder are highly desirable.Good understanding of Salesforce architecture data model and security modelProficient in Salesforce configuration customization and administration.Experience with Salesforce Lightning Apex and Visualforce is a plus.Excellent analytical and problem solving.Good communication skills.

  Life at Capgemini:

  Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource Group.Disaster Relief

  About Capgemini:

  Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

  Get The Future You Want | www.capgemini.com

  Disclaimer:

  Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

  Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

  Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

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