Description:

　　The ideal candidate for the Sales Manager role has a vast experience in the sales processes and functions of a hotel. We are seeking for a career sales professional and top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Reporting to the Associate Director of Sales, the Sales Manager is responsible for the commercial management of group's requests (from 10 rooms booked per nights) assigned. The role of the sales manager is to understand the client’s needs, build loyalty with the client and offer the services as per the Hotel's policies and standards to achieve the sales objectives of the department.

　　Position Overview

　　Develop and execute strategic sales plans to achieve and exceed revenue target

　　Identify new business opportunities and cultivate relationships with key clients and partners

　　Conduct market research to stay abreast of industry trends and competitor activities, generating reports on market trends, performance of one´s market and forecasting

　　Analyze data to identify opportunities for revenue growth and operational efficiency. Presenting findings and recommendations to management

　　Collaborate with marketing teams to create innovative promotional strategies

　　Carrying out proactive sales actions on a weekly basis to achieve department goals

　　Build and maintain strong relationships with corporate clients, travel agencies, and event planners

　　Travel to trade shows, fair, sales calls to bring in business

　　Respond promptly to incoming inquiries respecting the 24 hour response time part of the luxury standard

　　Qualify the incoming requests to obtain guest's needs

　　Prepare the proposal/quotation adjusting the offer to the client's needs and to the department objectives (price, availability and needs) to maximize the revenue

　　Monitor the evolution of the status of the group, taking into account the offers of the competition, destinations and adjust if necessary the offer

　　Carry out the closing of the groups until the contract and receive the first deposit. Than prepare the handover to the coordination team

　　Managing site inspections, organizing visits, room allocation, inspection of rooms and coordinates all departments to execute a perfect site inspection of the hotel

　　General administrative tasks within the sales department

　　Prepare contract, monitor signatures and following up on deposits

　　Enter and reconcile all the booking information within our internal system

　　Promote a good working environment within the Sales Department, promoting teamwork and supporting and collaborating with other colleagues at all times

　　Actively collaborate with colleagues in the department, helping whenever necessary

　　Maintain good relationships with your colleagues, both from your department and from the rest of the hotel's departments

　　Being part of the training process and onboarding for trainees and new incorporations in the department when needed.

　　Qualifications:

　　What we will love about you

　　Excellent communication, negotiation, and interpersonal skills

　　Minimum 1 year experience in sales department in tourism sector

　　Previous experience in the hospitality industry, preferably in luxury hotel setting

　　Fluent in English & Spanish

　　Skills and competence: Customer orientated, empathy, planning and organizing, attention to detail, problem-solving and teamwork.

　　We Welcome You - Get to know us

　　We are strategically located where the real Barcelona emerges representing the luxury in Barcelona. We are the place where everything you want is possible. The perfect combination of exclusivity, sophistication, design and technology.

　　Care Connects Us - do our values speak to you?

　　At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.

　　Our offer

　　Hyatt offers a variety of benefits such as complimentary hotel nights around the world, discounted Food & Beverage at Hyatt Outlets, ongoing training and development and more!

　　Primary Location: ES-Barcelona

　　Organization: Hotel Sofia Barcelona

　　Job Level: Full-time

　　Job: Sales

　　Req ID: BAR000042

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.