Position: Sales Executive

　　Location: Miami, FL

　　Job Description:

　　As a member of our newly created dynamic, hi-energy sales team, the Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized Forwarders. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.

　　Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for Domestic and International Air Freight Forwarders, Airlines and NVOCC’s. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!

　　Core Responsibilities & Duties:

　　Create and execute a sales strategy to meet or exceed sales targets and increase market share in the territory

　　Develop new business and growing revenue by identifying net new customers/logos, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions

　　Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling

　　Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business

　　Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction

　　Collaborate with the sales team and other departments; including but not limited to operations, pricing, customer success, etc. to ensure customer needs are met and expectations are exceeded

　　Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)

　　Continuously improve product and industry knowledge to stay up to date on market trends and competition

　　Demonstrates initiative, organization, discipline, and adaptability while working in a team environment

　　Other duties as assigned including travel as needed to perform all job functions

　　Qualifications:

　　Bachelor’s degree in business, Sales, or a related field preferred

　　3+ years of experience in account management, preferably in the transportation or logistics industry

　　Proven track record of achieving sales targets and growing accounts

　　Excellent communication, negotiation, and interpersonal skills

　　Fluent in Spanish

　　Strong problem-solving and decision-making abilities

　　Ability to work independently as well as in a team environment

　　Knowledge of CRM software (Salesforce) and Microsoft Office Suite

　　Overnight travel may be required to meet customer demands

　　Skills:

　　The ideal candidate will possess a “can do” attitude with a “will do” work ethic

　　Must have the ability to work in a fast paced/high volume sales environment

　　Forward Air is an Equal Opportunity employer.

　　About Us

　　Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

　　Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

　　Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

　　About the Team