About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

　　About our Team

　　Are you looking to join a Sales Enablement team dedicated to developing a world class sales organization? Our Sales Enablement team partners across the insurance business to develop and deliver onboarding and ever boarding training programs, content, and tools to support all of ClientEngagement via our LMS platform and live training sessions. We value teamwork and a passion for process improvement.

　　About the RoleThis role is responsible for assisting with maintenance of all areas of the Sales Readiness Platform. You will coordinate the creation of training content, including training presentations, job aids, other documents, videos and blogs that will be consumed by the sales organization. Additionally, be responsible for maintaining content governance, document refreshes and ensure that all sales collateral is updated and relevant to our audience.

　　Responsibilities

　　Handling all user updates, ensuring the proper tracking of licenses, provisions user accounts. Assigning the appropriate training programs based on the user profile

　　Helping to execute Sales Training content to drive a customer centric sales approach across all sales verticals within Client Engagement.

　　Executing standard LMS (Mindtickle) report share across the business per standardized reporting strategy

　　Acting as a first line of defense for user questions related to tool usage and functionality. Escalates issues to the appropriate resources when necessary. Monitoring and addressing the ticketing system when errors/ systems issues are reported and works to resolve them quickly

　　Monitoring stale content in collaboration with Sales Enablement Manager. Refreshing content when necessary, troubleshoots failed content links, and keeps necessary data connections up to date. Updating/ maintaining LMS (Mindtickle) Series Catalogue

　　Maintaining content center and content governance in Sales Enablement Content Library.

　　Supporting content development efforts for new hire onboarding, as needed

　　Acting a self-starter with exceptional time management and organizational skills who can problem solve on the fly

　　Requirements

　　Have a Bachelor’s level education or proven working experience

　　Possess knowledge of LMS software, experience as an LMS specialist, ideal

　　Have proven work experience coordinating projects or events.

　　Demonstrate outstanding written and communication skills with the ability to proofread, copy-edit content and coordinate document approvals

　　Have the ability to perform desktop publishing functions to format production-ready files for distribution

　　Demonstrate interpersonal skills- ability to network inside the company and build relationships

　　Be technically savvy with a willingness to become a Subject Matter Expert on our Sales Readiness Platform

　　Demonstrate solid technical knowledge of MS Office Suite

　　Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000)

　　At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

　　We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

　　Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

　　RELX is a global provider of information and analytics for professional and business customers across industries.

　　We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

　　In short, we enable our customers to make better decisions, get better results and be more productive.