Coach is a global fashion house founded in New York in 1941. Inspired by thevision of Creative Director Stuart Vevers and the inclusive and courageousspirit of our hometown, we make beautiful things, crafted to last-for youto be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committedto stretching what's possible.A member of the Tapestry family, we are part of a global house of brandsthat has unwavering optimism and is committed to being innovative and whollyinclusive. Visitpage to learn more about Tapestry's commitment to equity,inclusion, and diversity.

　　The Sales Associate role is an integral part of the store's overall successand efficiency: demanding direct attention to our brand commitment whenservicing our customers and driving results. Responsible for upholdingCoach's Service and Selling Models, creating a positive firstimpression, building on-going customer relationships through a personalizedexperience, and leaving a positive, lasting impression.SALES FLOOR:* Understands organizational objectives and makes decisions that align withCompany priorities* Takes ownership and is committed to delivering results, while remainingactively aware of personal and store metrics; and creates personal sales andclienteling strategies in partnership with the management team.* Creates short- and long-term strategies to achieve personal metrics andperformance goals* Takes ownership of personal survey results and creates plans to improve andovercome areas of opportunity* Represents Coach as a brand ambassador* Demonstrates Coach's Selling and Service expectations at all times* Understands changes in local market with potential impact on businessperformance and supports the execution of local sales strategies and tactics* Drives business through sales strategies, clienteling, sourcing newcustomers and maintaining on-going productive relationships with customers* Creates positive impressions with customers by bringing best self to workthrough attire consistent with Coach's Guide to Style* Builds credibility and trust as a personal fashion advisor by communicatingfashion awareness and a strong knowledge of competition.* Provides in-depth product knowledge, including features, benefits,current offerings, and overall product value.* Remains aware and is clearly able to communicate current pricing andpromotional strategy to customers.* Discusses product features and builds the sale by leveraging cross-sellingskills and abilities.* Cross-sells and encourages beneficial product add-ons that relate to thecustomer's shopping needs* Sensitive to customers' needs and tailors approach by reading cues* Attends to the unique and individual shopping needs of each customer.* Works with multiple customers simultaneously and breaks away as appropriate* Follows up with customers consistently and genuinely to influence/closethe sale* Flexes personal selling techniques to contribute to overall store financialresults* Builds lasting and loyal relationships with customers* Leverages Coach's tools and technology to support relationship buildingand clienteling efforts* Creates enthusiasm and positivity for a shared vision and mission* Promotes and endorses a team selling environment* Fosters an environment of teamwork, trust and collaboration with internaland external customers* Remains solution oriented; is adaptable and flexible to changing businessand store needs* Welcomes feedback and adapts behaviors as appropriate* Maintains a calm and professional demeanor at all timesOPERATIONS:* Ensures all daily tasks are completed without negatively impacting serviceor Coach standards* Completes daily operational tasks including maintaining store (sales floorand backroom), cash wrap and visual merchandising to Coach standardsconsistently and in a timely manner* Maintains a clean and tidy selling floor a all times* Adheres to all applicable retail policies and procedures including POS,Operations and Asset Protection procedures* Replenishes inventory on sales floor as needed

　　Supports Store Inventory Process by processing shipment, stockingshelves, replenishing sales floor, maintains strong organizationalstandards as it relates to product both in the stockroom and on the salesfloorSupports cash-wrap when needed to process purchases, returns, and exchanges.Efficiently processes customer transactions: Purchase, Return,Exchange, Found Order etc.Effectively helps to prepare store by organizing functional areas,performs routine cleaning, maintains strong organizational standards andmaintains visual merchandising expectations.Our Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; providescurrent, direct, complete, and "actionable" positive and correctivefeedback to others; lets people know where they stand; faces up to peopleproblems on any person or situation (not including direct reports) quicklyand directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makesconnections among previously unrelated notions; tends to be seen as originaland value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements ofinternal and external customers; gets first-hand customer information anduses it... For full info follow application link.

　　Tapestry, Inc. is an equal opportunity and affirmative action employer andwe pride ourselves on hiring and developing the best people. All