ROOTS Outreach Site Manager

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　　ROOTS Outreach Site Manager

　　Salary

　　See Position Description

　　Location

　　Pittsburgh, PA

　　Job Type

　　CS Non-Competitive, Full Time

　　Job Number

　　24-ROSM-01

　　Department

　　Office of Community Health and Safety

　　Opening Date

　　01/18/2024

　　Closing Date

　　Continuous

　　FLSA

　　Exempt

　　Bargaining Unit

　　01

　　Description

　　Benefits

　　Questions

　　POSITION SUMMARY

　　The Reaching Out on the Streets (ROOTS) Program aims to reduce the prevalence of homelessness by addressing the social determinants of health, opening opportunities for personal agency, and intervening in critical moments of crisis to reduce criminal legal interactions, increase access to services, and reduce fatal overdoses. The staffing and organizational plan consists of both site and outreach workers who work citywide to help unhoused and unstably housed people to be healthy and safe while homeless through case management, referrals to services, addressment of daily living needs, criminal justice navigation, and follow-up care coordination.

　　Our staff will facilitate non-coercive service connection based on the client’s priorities; staff use motivational interviewing, unconditional positive regard, assertive engagement, trust and reciprocity to build relationships and meet client goals.

　　The ROOTS Outreach Site Manager position will be responsible for the daily supervision of site staff and oversee the functioning of sites in order to support the unhoused and unstably housed individuals. Current ROOTS sites are located in the Northside, Downtown and East Liberty, respectively in Police Zones 1, 2, and 5.

　　Department : Office of Community Health & Safety

　　Posting Type : Announcement

　　Salary : $58,352.00 per year.

　　Union : None, this is a non-union position.

　　Civil Service Classification : Non-competitive

　　REQUIREMENTS

　　General Application Requirements :

　　You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified . Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

　　Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.

　　Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment .

　　Click here (https://arcg.is/vD5Hn) to view a map of City of Pittsburgh neighborhoods.

　　Applicants must c omply with the City of Pittsburgh's COVID 19 vaccination mandate .

　　A current, valid Class C Pennsylvania Driver's License is required prior to appointment and must be maintained throughout employment. Written requests for accommodation on the basis of the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Human Resources & Civil Service on an individual basis.

　　NOTE : The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions . The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments . Candidates may be disqualified from consideration from employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered) .

　　NOTE : Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh . Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.

　　Qualifying Requirements :

　　Your City of Pittsburgh application will be reviewed, and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position . You will be sent an eligibility letter regarding your eligible/ineligible status.

　　WORK EXPERIENCE : The application must clearly show three (3) years of full-time experience in Social Services, Criminal Justice, Healthcare Street Outreach, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.)

　　EDUCATION/TRAINING : The application must clearly show a high school diploma or equivalent. A bachelor’s degree in social work, human services, direct care, criminal justice, or human development is preferred. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.)

　　EQUIVALENCY : Education/training may be substituted for work experience on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is three (3) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training.) Eligible applicants must possess one of the following combinations of education and/or work experience.

　　High School diploma or its equivalent and three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　OR

　　Associate degree in social work, human services, direct care, criminal justice, human development, or a related field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　OR

　　Bachelor’s Degree in social work, human services, direct care, criminal justice, human development, or a related field.

　　OR

　　A Bachelor's Degree in an unrelated field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　OR

　　A Master's Degree in any area.

　　CIVIL SERVICE EXAMINATIONS

　　If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s) . You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position . Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

　　Written : None required for this position.

　　Performance : None required for this position.

　　Medical : None required for this position.

　　POSITION DUTIES

　　Supervises ROOTS Site Support Coordinators and other staff as necessary.

　　Provides constant support to assigned ROOTS site. Regularly collaborates with and supports all other sites.

　　Coordinates staff on site to ensure provision of services.

　　Establishes supportive relationships with people experiencing homelessness in order to assist them with housing needs, and co-occurring mental health, drug and alcohol, and physical health needs.

　　Manages active case load which includes supporting current and former client needs.

　　Documents all service encounters, client information, and outcome tracking in relevant software using proper case management protocols.

　　Tracks incident reports, emergency calls, and disturbances within the office.

　　Resolves technical needs and provides technical support.

　　Collaborates with internal and external stakeholders to provide education surrounding program objectives.

　　Facilitates connections with internal and external providers for people experiencing homelessness.

　　Ensures accurate data entry for supply distribution documentation.

　　Ensures coordination of follow-up care to facilitate secure service connections.

　　Attends weekly case conferencing with Pittsburgh Bureau of Police to coordinate care for clients.

　　Coordinates maintenance and facility operations needs of assigned ROOTs site.

　　Tracks office supplies and harm reduction supply inventory and facilitates ordering with appropriate staff.

　　Facilitates transfer of food donations.

　　Performs other duties as assigned or required.

　　CLICK HERE (http://www.governmentjobs.com/careers/pittsburgh/classspecs) to view the full job description including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description.

　　Full-time City employees receive a comprehensive benefit package including:

　　Health, Dental and Vision Benefits

　　Pension

　　Voluntary Deferred Compensation Plan

　　Tuition Reimbursement

　　Paid Holidays

　　Paid Vacation

　　Personal Days

　　(Benefits may be modified based on collective bargaining unit terms.)

　　01

　　The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N/A.

　　02

　　Do you have a current, valid Pennsylvania Motor Vehicle Operator's License (Class C - regular) or a current valid driver's license from another state or the U.S. Armed Forces? If you do not possess a current, valid PA Class C Driver's License: Are you able to obtain one prior to appointment if you are selected to fill this position?

　　N/A- I already possess the required driver's license.

　　YES, I AM able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.

　　NO, I am NOT able to obtain a PA Class C Driver's License prior to appointment if I am selected to fill this position.

　　03

　　Do you possess one of the following combinations of professional experience and education?

　　High School diploma or its equivalent and three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　Associate degree in social work, human services, direct care, criminal justice, human development, or a related field and one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　Bachelor's Degree in an unrelated area and a minimum of one (1) year of full-time experience in social services, criminal justice, healthcare street outreach, or a related field.

　　Bachelor's Degree in social work, human services, direct care, criminal justice, human development, or a related field.

　　Master's Degree in any area.

　　Other

　　04

　　Please briefly describe your full-time experience in social services, criminal justice, healthcare street outreach, or experience in a related field. If you do not possess this experience type N/A.

　　05

　　Did you remember to attach your complete resume with this application? If you did not, your application may be disqualified.

　　Yes

　　No

　　06

　　Due to the City of Pittsburgh's COVID-19 vaccine mandate, the City of Pittsburgh requires all employees to be vaccinated against COVID-19. Do you agree to provide proof of vaccination if you are selected to fill this position?

　　Yes

　　No

　　Required Question

　　Agency

　　City of Pittsburgh

　　Address

　　414 Grant Street Room 431 Pittsburgh, Pennsylvania, 15219

　　Phone

　　412-255-2710

　　Website

　　http://www.pghjobs.net

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