Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

　　In this position, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you'll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.

　　We are currently hiring a Road Assist Fleet Technician based in our Burnaby Depot location .

　　What moves you

　　You’re the kind of person who pulls over when you see someone needs help. Making a difference in someone’s day makes your day too!

　　You’re a people person who also loves cars and vehicles. In this role, you’ll combine your passion for helping others with your knowledge and expertise in mechanical assistance.

　　You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgement. You’re organized yet flexible to address whatever change comes your way.

　　You’re a teammate who loves helping others and giving to your community.

　　Doing things right is important to you. You care about everyone’s safety.

　　You’re seeking an exciting career where no two days are the same, with lots of opportunities to learn and grow.

　　What you’ll do

　　Respond to Member requests for roadside assistance, including mechanical repairs, battery boosts, tire changes, lockout services, and towing.

　　Conduct detailed diagnostic assessments to identify vehicle issues and resolve appropriate solutions.

　　Perform automotive repairs and maintenance tasks, ensuring quality workmanship and timely completion.

　　Assist in all weather conditions, ensuring a positive Member experience throughout the assistance process.

　　Promote BCAA memberships and general information about affiliate products and services.

　　Report any issues and take the initiative to resolve them, seeking support as needed.

　　Uphold BCAA service and safety standards by ensuring BCAA vehicles, equipment, and tools are kept clean, orderly, and in good working condition.

　　Work rotational 24/7 shift work (including weekdays, evenings, weekends & statutory holidays).

　　What you’ve done

　　Completed your high school diploma, preferably with your Red Seal Certification.

　　You have at least 5 years of hands-on automotive repair and diagnostics.

　　You’re a good driver with a clean BC Driver License Class 5. You’re confident navigating our cities and towns while driving any size vehicle - including 5-ton trucks, tow trucks, and pickup trucks.

　　Capable of lifting at least 70lbs during Member service while prioritizing safety throughout the process.

　　Internal Applicants: The deadline to apply for this role is end of day on January 25, 2024. Please note that this is a Grade 10 position.

　　The salary range for this position is $64,265 to $80,332  and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

　　What we offer:

　　The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

　　Career and personal development to help you grow and reach your goals.

　　Incentives that recognize team and individual sales and performance.

　　Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.

　　A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.

　　Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

　　BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

　　Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

　　We’re always looking for amazing people like you. Apply today!

　　BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact [email protected] ([email protected]) .

　　Together, Let's Move BC Forward

　　BCAA serves 1 in 3 BC households with industry-leading protection and mobility solutions, including BCAA Home, Car and Travel Insurance, Evo Car Share, Roadside Assistance and full auto repair at BCAA's Auto Service Centres across the province. BCAA also has a long history of keeping our roads safe and giving back in ways that improve the lives of British Columbians and communities throughout our province.

　　At BCAA, we are a purpose led organization, where we maximize Member value while passionately supporting our team members, our communities, and our planet. Our Vision is to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.

　　We bring peace-of-mind to our Members so they can enjoy life more. Our amazing service creates uniquely memorable experiences and ignite unparalleled loyalty.

　　We have been awarded top employer status for several years in a row as one of the best places to work for those who value integrity, teamwork and sustainability. Each of us grows personally and professionally by doing engaging work with inspiring colleagues.

　　To go back to the BCAA Careers Page, please click here. (https://www.bcaa.com/about-us/careers)