Purpose of Job: This position is responsible for the telephone assessment of patient condition and determining appropriate treatment for patient under the supervision of the provider. Job Functions: Assists in developing and maintaining appropriate triage system/protocols. Screens patient phone calls for urgency of need and prioritizes stat requests. Advises patient of treatment when appropriate according to clinic policy. Consults with provider or schedules appointment when needed. Maintains educational material for patients and staff. Provides patient care when necessary to assist clinical personnel. Performs room turn over in patient rooms between cases and at the end of day. Develops, maintains and updates standing orders with providers. Follow refill request guidelines. Assist with patient related activities as needed. Performs other duties as assigned. Minimum Education/Work Experience Graduate of an accredited school of nursing Previous nursing experience Knowledge/Skills/Abilities Skills in assessment of patient condition and taking vital signs Ability to meet and maintain the necessary background checks as aligned with position functions Skills in preparing and maintaining records and reports Ability to effectively handle high-stress fast paced environment Ability to multi-task Ability to respond appropriately to unpredictable situations and diverse patient populations Excellent written and verbal communication skills Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above License/Certifications Current professional nurse licensure in Minnesota or if licnesed in another state, a permit from the Minnesota Board of Nursing while the license application is in process Current Healthcare Provider CPR certification Preferred Qualifications 5-7 years of nursing experience Cognitive and Mental Demands Time Awareness - Continuous Writing - Continuous Initiation of Work - Continuous Memory - Continuous Receptiveness to Change - Frequent Reasoning - Continuous Required Sequences in Work - Occasional Problem Solving - Continuous Attentiveness Duration - Continuous Social Interactions - Continuous Mathematical Aptitude - Frequent Conflict Management - Continuous Reading - Continuous Detail Oriented - Continuous Minimum Qualifications/License/Certifications Graduate of an accredited school of nursing Previous nursing experience Current professional nurse licensure in Minnesota or if licensed in another state, a permit from the Minnesota Board of Nursing while the license application is in process Current Healthcare Provider CPR certification Knowledge, Skills and Abilities Demonstrate critical thinking and decision making Ability to work autonomously and as a team Capable of making independent decisions with the use of good critical thinking and problem solving skills Ability to respond appropriately to unpredictable situations and diverse patient populations. Ability to communicate in the English langauge for effective written and verbal correspondence in order to complete job functions as mentioned above. Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.