Return Goods Handler

　　Location: Pittston, PA

　　Business Unit: Marketing

　　START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2896424&source=2896424-CJB-0)

　　Pittston, PA

　　Return Goods Handler at Benco Dental

　　At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

　　What-s in it for YOU?

　　Excellent Compensation Packages

　　Medical, Dental and Vision Benefits Effective on Day 1

　　401k Package, Paid Time Off Program, and Profit Sharing

　　Associate Discounts and Community Giveback Programs

　　College Tuition Savings Program

　　Caring Family Culture Toward all Associates

　　Certified as a FORTUNE Great Place to Work

　　Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

　　Family owned for 80+ years

　　Position Summary:

　　This role is responsible for processing credits for returned merchandise, service credits, manufacturer coupons and rebates, as well as processing vendor claims.

　　Do YOU Possess These Skills and Attributes?

　　Skills needed: Ability to communicate effectively; strong customer service and telephone skills; strong organizational skills; ability to multi task, attention to detail; previous computer and inventory control experience preferred; ability to lift 50 lbs.

　　Do These Responsibilities Interest YOU?

　　Opens all packages returned by shipping companies with in a 24 hour period and those returned via showrooms within a 48 hour period.

　　Enters returns authorization numbers into computer for merchandise received.

　　Accurately researches merchandise if no paperwork is found with items, to locate item number and warranty information.

　　Ensures quality standards-Tags stock merchandise and parts with correct item number and location, to be returned to stock.

　　Thoroughly checks all items that are to be put back into stock including expiration dates, complete packaging, and appearance.

　　Effectively and accurately monitors inventory transactions for expired and pick error returns.

　　Monitors and communicates returns that do not conform to the norm i.e. large quantity

　　Accurately completes credit for non-stock and defective merchandise, parts, and small equipment.

　　Provides Inventory Control department with the correct inventory adjustments by completing daily adjustment form.

　　Accurately processes transfers from Distribution Centers to correct inventory discrepancies.

　　Accurately processes transfers from Equipment Coordinators to Distribution Center.

　　Returns all no credit value items which are non-reusable, expired, or incomplete according to No Credit Value policy.

　　Accurately processes credits for non stock special order items based on manufacturer return policies.

　　Accurately researches all RGA items returned from the warehouse, on a daily basis, and use necessary steps to return it back to the warehouse for stocking.

　　Assists in educating new associates from other departments as to the department-s function.

　　Performs other duties as assigned to support the efficient operation of the department and company.

　　Do YOU Meet These Requirements?

　　Education: HS diploma/GED

　　Experience: At least one year in a warehousing position

　　Who We Are: It-s our Mission to Drive Dentistry Forward

　　Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

　　We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking -What does the customer want?-

　　If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

　　START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=2896424&source=2896424-CJB-0)