"I can succeed as a Retirement Plan Services Representative at Capital Group"

　　As a Retirement Plan Services Representative, you'll take high-volume inbound phone calls from shareholders, financial professionals, and internal colleagues. You'll help callers feel comfortable and supported while they're making significant financial decisions. You'll relay complex, ever-changing information about retirement plans and financial service regulations. You'll build trust in these interactions by learning new concepts and researching information in real-time to provide solutions.

　　If you have a desire to learn the mutual fund industry from the ground up, we'll teach you everything you need to know. Which makes this a perfect starting point to launch your career with Capital Group. This position will be starting on 03/11/2024.

　　"I am the person Capital Group is looking for."

　　You have 2+ years of proven customer support or client service experience.You are a skilled communicator; your verbal and written communication is effective and appropriate. You place a high value on being authentic, respectful, and engaging.You're highly resourceful and a critical thinker. You think outside the box and present alternative solutions.You're an active reader and listener who can interpret, understand and evaluate complex information.Your detail orientation and accuracy are consistent and dependable.You have strong phone contact handling skills and active listening.You are action oriented with excellent problem-solving skills to tackle complex client problems.You are skilled in multitasking and can exercise good judgement for managing competing priorities.You have high learning agility and can adapt to new technology quickly.You are dependable and reliable; committed to being present when expected.

　　NOTE: This is a part-time role with specific hours required as follows: Monday-Friday 8am-1pm ET / 10-3pm CT / 11-4pm PT (total of 5 hours per day, 25 hours per week). Occasional overtime hours may be required. In office presence is required Tuesday-Thursday.

　　Internal NOTE: Please note this is a part-time role with specific hours required as follows: Monday-Friday 8am-1pm ET / 10-3pm CT / 11-4pm PT (total of 5 hours per day, 25 hours per week). Occasional overtime hours may be required. In office presence is required Tuesday-Thursday. Internal deadline to apply: 1/12/2024.

　　"The salary range reflected below is based on a full-time 40 hour work week. This part-time role will be prorated at a rate of $22-$30/hour."

　　San Antonio Base Salary Range: $40,090-$64,144

　　Orange County Base Salary Range: $48,785-$78,056

　　Indianapolis Base Salary Range: $42,700-$68,320

　　In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

　　You can learn more about our compensation and benefits here.

　　We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.