Create Your Experience of a Lifetime!

　　Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

　　With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

　　Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

　　Job Benefits

　　Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

　　MORE employee discounts on lodging, food, gear, and mountain shuttles

　　401(k) Retirement Plan

　　Employee Assistance Program

　　Excellent training and professional development

　　Referral Program

　　Full Time roles are eligible for the above, plus:

　　Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

　　Free ski passes for dependents

　　Critical Illness and Accident plans

　　Job Summary:

　　The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.

　　Job Specifications:

　　Outlet:  Patagonia at Vail Village

　　Expected Pay Range: $22.00 - $23.76 / hour

　　Shift & Schedule Availability:  Full Time, Year Round (11 months)

　　Skill Level: Advanced  

　　Job Responsibilities:

　　Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale

　　Act as a mentor who can train and lead a sales team with effective communication

　　Establish professional, yet personalized rapport with customer upon contact; by phone or in person

　　Answer all questions, providing detailed information, and establishing trust with the customer to close of sale

　　Describing and promoting product in line with customer's express needs as well as promoting purchase of related products

　　Ensure pricing is accurate and current including any and all promotions

　　Stocks shelves, counters, or tables with merchandise

　　Promote extended warranty/maintenance agreements, parts and accessories purchase

　　Monitor sales trends and help balance inventory between stores

　　Register access to ring up

　　Other duties as assigned

　　Job Requirements:

　　Previous retail sales experience - required

　　Maintain a working knowledge of products and trends within the industry

　　Previous snow sport industry experience - preferred

　　Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required

　　Commitment to exceptional customer service

　　Basic computer skills

　　Ability to work a flexible schedule; including nights, holidays and weekends - required

　　The expected pay range is $22.00 - $23.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

　　Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

　　Requisition ID 499290

　　Reference Date: 12/04/2023

　　Job Code Function: Store Operations