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Retail Supervisor
Retail Supervisor-March 2024
Breckenridge
Mar 28, 2026
About Retail Supervisor

  Create Your Experience of a Lifetime!

  Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

  With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

  Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until March 15th or until the positions are filled (whichever is first).

  Job Benefits

  Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

  MORE employee discounts on lodging, food, gear, and mountain shuttles

  401(k) Retirement Plan

  Employee Assistance Program

  Excellent training and professional development

  Referral Program

  Full Time roles are eligible for the above, plus:

  Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

  Free ski passes for dependents

  Critical Illness and Accident plans

  Job Summary:

  Responsible for directing the day-to-day routine work of a larger group of associates, and is a key holder. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.

  *Job Specifications: *

  Outlet: Patagonia; Burton; Columbia; The North Face

  Expected Pay Range: $23.00 - $24.26 / hour

  Shift type: Full Time & Part Time, Weekends and Holidays

  Skill Level: Experienced

  Ideal start date: 11/1/23

  Job Responsibilities:  

  Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager

  Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

  Maintain all company paperwork according to policies and standards

  Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales

  Assist Store Manager in communicating company values and goals to the employees

  Manage inventory control and meet or exceed inventory goals

  Enforce company cash handling and other Loss Prevention policies and procedures

  Remain current on new industry products and trends; demonstrate knowledge of products

  Communicate ideas or issues with the store manager

  Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance

  Model customer service for employees and promote sales whenever interacting with guests

  Walk the floor regularly to manage the floor for daily MOD responsibilities

  Motivate employees to increase sales, units per transaction and transaction size in day to day sales

  Ensure that all safety standards are being observed at all times

  Other duties as assigned

  Job Requirements:

  HS Diploma or GED Equivalent - required

  At least 1 year relevant work experience required, company experience preferred

  At least 1 year supervisory experience - required

  Basic computer skills with ability to learn - required

  English fluency - required

  Excellent communications skills both written and verbal - required

  Self-motivated with the ability to multi-task - required

  Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store - required

  Familiarity with rental and retail POS systems - preferred

  The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

  Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  Requisition ID 495856

  Reference Date: 07/07/2023

  Job Code Function: Store Operations

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