Description

Career Development | Fun Stores | Free Product | 40% Discount

At Bath Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues

Provide individual and team performance feedback and recommendations to managers

Lead and model selling and customer experience standards

Display knowledge of product, company policies and store strategies

Set the direction and goals for the day/shift when associates arrive for work

Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information

Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive

Maintain policies and procedures

Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

Preferably an existing sales associate that aspires to a management role

Ability to foster a customer-focused selling culture

Demonstrated selling and operational results

Available for varied weekly shifts including weekend, closing and peak shifts

Ability to provide in the moment coaching to associates

Bath Body Works Competencies

Lead with Curiosity Humility

Build High Performing Teams for Today Tomorrow

Influence Inspire with Vision Purpose

Observe, Engage Connect

Strive to Achieve Operational Excellence

Deliver Business Results

Benefits

Bath Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger Live Brighter. Benefits for eligible associates include:

40% merchandise discount and free product that encourages you to come back to your senses!

Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.

No-cost mental health and wellbeing support for all associates.

Robust health, virtual care, dental, vision and life insurance options, plus short-term and long-term disability plans for full-time associates.

Retirement Savings Program with company match for full-time associates.

Tuition Assistance Program for full-time associates.

Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the Canada.

Application window will close when all role(s) are filled.