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Retail Assistant Manager-WILLOW LAWN
Retail Assistant Manager-WILLOW LAWN-March 2024
Richmond
Mar 28, 2026
About Retail Assistant Manager-WILLOW LAWN

  Retail Assistant Manager-WILLOW LAWN

  Brand: Bath & Body Works

  Location: Richmond, VA, US

  Location Type: On-site

  Job ID: 042BS

  Job Area: Store: Management

  Employment type: Full-time

  Description

  At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

  We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

  Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As an Assistant Store Manager, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

  Responsibilities

  Attract, hire, develop, inspire, and retain top talent

  Teach, coach, and train to improve the success and selling potential of all associates

  Effectively and fairly lead and drive high-performance of all associates

  Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates

  Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information

  Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

  Implement and sustain magazine direction to optimize business and bring the product story to life

  Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies

  Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities

  Maintain policies and procedures

  Incorporate Asset Protection and safety messages into daily operations

  Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.

  View Benefits Information (https://careers.bathandbodyworks.com/en/about-us/benefits/)

  Qualifications

  Qualifications & Experience

  Prior experience in leading teams in a customer-based sales environment

  Proven track record driving sales results

  Strong communication and ability to foster a customer centric selling culture

  Able to provide in the moment coaching to associates

  Availability for varied weekly shifts including weekend, closing and peak periods

  Prior sales management experience preferred

  Education:

  High School Diploma or GED Certificate

  Core Competencies

  Lead with Curiosity & Humility

  Build High Performing Teams for Today & Tomorrow

  Influence & Inspire with Vision & Purpose

  Observe, Engage & Connect

  Strive to Achieve Operational Excellence

  Deliver Business Results

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

  We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:Los Angeles Fair Chance In Hiring Ordinance (https://bca.lacity.org/Uploads/fciho/Ban%20the%20Box%20Poster%20-%20Private%20Employers%2C%20as%20of%208.23.18.pdf) ,Philadelphia Fair Chance Law (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf%3E) ,San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/FileCenter/Documents/11600-Art%20%2049%20Official%20Notice%20Final%20091114.pdf) .

  We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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