Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit. The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The always beautifulCambria Bloomington Mall of Americais looking for their next foodie to join their restaurant team as Restaurant Supervisor. As theRestaurant Supervisor, you will be responsible for leading and supervising the restaurant team to deliver exceptional customer service and maintain high operational standards. You will assist in the day-to-day supervision of the restaurant & banquets, ensuring positive dining experience for hotel guests. What Will You Be Doing? Ensures that meeting space is readied including; Supervising and assisting in set up of furniture, seating and equipment Ensuring that floors, walls and equipment are clean in function rooms Contributing to the general upkeep of function rooms and related public areas Storing all banquet furniture and equipment properly in designated areas following an event Ensuring proper equipment operation/maintenance Sets lighting and temperature to comfortable levels Works closely with Sales and client to maximize guest satisfaction and repeat business Supervises food and beverage outlets to hotel specifications and brand standards Completes and maintains inventory count to ensure food cost control and profitability Creates food and beverage requisitions to meet estimated demand Creates menus and recipes to standardize food preparation and ensure consistent quality and presentation Coordinates servicing of special customer requirements along with the creation of specials and menus Develops and implements strategies and practices which support employee engagement Communicates performance expectations and provides employees with on-going feedback Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential Creates 100% guest satisfaction by providing the Cambria experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems Provides Make it Happen! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests Requirements/Skills Ideal candidate will have a minimum of 2 years of food & beverage experience Strong verbal, written, supervisory and interpersonal skills Works well independently or as part of a team Strong attention to detail Ability to manage the budget process Commitment to exceptional guest service Ability to maintain a positive and professional attitude when handling all situations Adhere o the policies and procedures of the hotel Ability to work a flexible schedule including holidays and weekends Demonstrated technical skills for the food and beverage area Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.