DescriptionJob Summary:The Resource Manager II assigns employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crew. Serves as the employees' primary point of contact regarding training, mobilization, pay, and assignments and ensures that all employees are current on training and performance reviews. Where applicable, oversees a small to large-sized/complex employee base and works with the Event Management team to help facilitate business needs and requests for their customer base.Essential Duties & Responsibilities:Assign employees to jobs based upon their skills, abilities, availability, and crew performance to maximize the effectiveness of the crewManage field employees including employee contracts, vacation, contract reviews, employee performance evaluations, identify training and job assignment, mobilization of field employees, and address daily employee needs and requestsServe as the employees' primary point of contact regarding training, mobilization, pay, and assignments and resolve concerns or conflictsRecruit and hire prospective employees, manage field personnel, create and negotiate contracts, create and implement productivity metrics related to direct employees.Assemble well-balanced crews to ensure execution with safety and quality. Optimize crew composition using analytical data sources such as Service Max and Kahuna.Where applicable, validate crew composition with Resource Director and other resource managers to ensure total crew strength and suitability for the scope of work.Determine employee readiness statuses by incorporating multiple factors including Service Max Workload, bench, Break-In-Service, and Work Time RegulationsUpon confirming employee availability for a job, work with Field Service Coordinator team to ensure mobilization/demobilization plans.Partner with Service Managers, Field Service Coordinators, and the Immigration team to complete necessary immigration documents and ensure employees are clear for travelReport on utilization, bench cost, attrition, training statuses and balanced crew development to drive productivity and reduce costCollaborate with other Resource Managers in other regions in order to export and/or borrow field employees needed to cover gaps in the global FieldCore regions or bring the right resource needed to fulfill outages in your region. Ensure global partnership goes both ways.Conduct audits and inspections on the work teams during the execution field activities.Analyze customer feedback and performance feedback (through Field Performance Survey) and post-outage data to determine ways to improve future customer satisfaction, resource utilization and reduce costPartner with the Regional Training, Development, and Qualifications Manager (TDM) to determine and coordinate career development opportunities for employees and gaps in the workforce that need to be addressed. Ensure that TDM has overview of current employee training records and certificates which need to be uploaded to appropriate systems.Ensure employees are up to date on required EHS trainingParticipate in creating recruitment strategies and interviewing candidates to maintain a strong and effective teamProvide regular feedback to field employees about performance and behaviors. Conduct annual performance reviews for all eligible employees.Participate in quarterly talent development review processes to retain top talentSome travel requiredAbility and willingness to work holidays, weekends, and overtime as required to staff field assignments and support employeesMay be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values.Required Qualifications & Experience:Bachelor's degree or equivalent in related field with minimum three to five years project ma