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Residential Specialist, Sanctuary Hotels - NYC
Residential Specialist, Sanctuary Hotels - NYC-February 2024
New York
Feb 10, 2026
About Residential Specialist, Sanctuary Hotels - NYC

  Description

  POSITION OVERVIEW

  The Residential Specialist is responsible for direct service provision to residents. The Resident Specialist provides assistance and support to families with children residing at a commercial hotel for migrant families. In addition, successful candidates must have strong time management skills, be flexible and creative, and must be willing to support clients in a wide range of tasks and activities. Individuals must demonstrate sensitivity to issues related to homelessness.

  Salary: $34,307

  MAJOR DUTIES AND RESPONSIBILITIES

  Support clients to complete their activities of daily living.

  Work directly with individuals to develop and achieve meaningful life goals.

  Document information and assist in tracking data with logs and reports.

  Maintain professional communication with other program staff.

  Provide support and direct care to clients and help to maintain a safe and clean living/working environment.

  Transporting clients to activities and appointments

  Maintaining a safe and secure facility.

  Attend Staff meetings and training as requested.

  Responding to requests from residents.

  Regularly meet w/ team.

  Understanding and following emergency procedures, including fire procedures.

  Sorting and organizing donations of food, clothing, etc.

  Conducting room checks as needed.

  Assisting with intake procedures as directed.

  Distributing household supplies.

  Keeping activity logs.

  Assisting with bed utilization by helping with apartment preparation and cleaning.

  Crisis intervention, mediating between residents when necessary.

  Childcare

  Perform other duties as assigned by the Social Work Supervisor.

  SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

  High School Diploma with at least 1 year experience in a residential shelter.REQUIRED SKILLS AND EXPERIENCE

  Familiarity with DHS regulations and DHS Cares Reporting preferred.

  Must possess a demonstrated ability in delivering client services, including communication, and listening skills, understanding of human interaction and personality development, the ability to write and record case documentation, and demonstrated skills in group counseling.

  Must be computer-literate and must have knowledge of Microsoft Office Applications.

  Fluent in English, both spoken and written; proficiency in the language(s) spoken by URI’s clients is desired, preferably Spanish, or Russian.

  Must have the ability to be flexible with schedule as needed.

  Urban Resource Institute provides equal employment opportunities to all employees and applicants. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  All new hires, interns and volunteers must provide proof of COVID-19 vaccination prior to their start date unless they have requested a reasonable accommodation for medical, disability or religious reasons from URI’s People & Culture, [email protected].

  Qualifications

  Education

  Required

  High School or better

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