Resident Support Specialist

　　Job Details

　　Job Location

　　CHI Middle Country - Middle Island, NY

　　Position Type

　　Full-Time/Part-Time

　　Education Level

　　High School

　　Salary Range

　　$19.00 - $39,520.00

　　Description

　　WHO IS CHI?

　　Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.

　　WHY CHI?

　　CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

　　Paid time off

　　2 personal days awarded annually

　　Health insurance and health reimbursement account

　　Dental and vision plans

　　Flexible spending account

　　AFLAC supplemental insurance

　　Voluntary plans

　　Dependent Care Spending Account

　　Working Advantage- Employee Perks

　　401(k) retirement plan

　　Life insurance

　　Employee Assistance Program

　　Monthly trainings and career development plans

　　DIVERSITY, EQUITY, AND INCLUSION

　　Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion.

　　This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

　　Email: [email protected]

　　WHAT WILL I BE DOING?

　　CHI is looking for full-time and part-time Resident Support Specialist (RSS) for our Middle Country location. You will provide a safe, structured, and supervised environment for CHI residents and staff. The RSS coordinates and verifies client movement in the facility while also monitoring the client conduct and overall behavior during tour of duty. This is accomplished by performing the following functions:

　　Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.

　　Screen all clients and visitors entering the facility.

　　Perform bag searches upon intake and as required.

　　Ensure clients abide by the facility, DSS, and OTDA policies and procedures.

　　De-escalate potential crisis situations and document all interventions.

　　Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.

　　Complete logs, incident reports, and all other required documentation.

　　Perform administrative and receptionist duties at the operations/front desk.

　　Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.

　　Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.

　　Assist with room preparation and turnover for new clients.

　　Maintain inventory of cleaning and office supplies and ensure proper distribution.

　　Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).

　　Support afterschool/evening activities as needed.

　　WHAT DO I NEED?

　　Education: High School Diploma or GED required.

　　Experience: 1-2 years of experience working in related field preferred.

　　Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.

　　Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.

　　Physical Performance: Ability to tour property, walk distances, and climb stairs.

　　Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

　　Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

　　ANYTHING ELSE?

　　Salary: $19.00 an hour (approximately $39,520 annually)

　　Overtime available

　　Open shifts:

　　Full-time: [Mon-Fri 8am-4pm][Mon-Fri 4pm-12am]

　　Part Time: [Saturday-Sunday 12am-8am] [Sat-Sun 4p,-12am]

　　Apply online at www.communityhousing.org/about-chi/chi-careers/ .