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Resident District Manager
Resident District Manager-March 2024
Washington
Mar 28, 2026
About Resident District Manager

  Compass Community Living

  Position Title: Resident District Manager (of Food Service Operations)

  Pay Grade: [[payGrade_obj]]

  Reports To: RDO & RVP

  Salary: $110000 -$150000

  Other Forms of Compensation: BONUS and Merit Increases

  With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

  With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

  Job Summary

  Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids.

  Key Responsibilities:

  Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community

  Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)

  May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community

  Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners

  Fosters a culture of transparency, understanding, education, safety, and accountability at the account

  Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events

  Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed

  Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary

  Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)

  Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time

  Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation

  Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes

  Ensures consistent and fair administration of al policies and procedures

  Required Qualifications:

  Educational minimum and work experience per USDA Professional Standards for the account(s)Preferred Qualifications:

  Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area

  Is well-versed in all aspects of foodservice management with a proven track record of success

  Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen

  Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills

  Champions the inclusion mindset, and is proactive, positive, professional, and resilient

  Excellent computer skills and proficiency with Microsoft Office suite and POS software

  Occasional travel required in this position

  Apply to CCL today!

  CCL is a member of Compass Group USA

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Applications are accepted on an ongoing basis.

  Associates at CCL are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Flexible Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  CCL maintains a drug-free workplace.

  Req ID: 1271567

  Compass Community Living

  Nicholas Henderson

  [[req_classification]]

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