Position Details

　　Are you looking for a HIGH IMPACT career?

　　Do you have a Bachelor's degree in Social Work, Psychology, or community services? Have you participated in service programs in your community?

　　If you are an experienced community leader in the Kalamazoo area, we have a PROGRAM LEAD role that has a dynamic combination of leading our COMMUNITY OUTREACH & EMPLOYMENT AND RESETTLEMENT SERVICES teams. This position is also accountable for managing a significant client caseload as well as program funding and operations.

　　Welcome to Samaritas Nation!

　　Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.

　　APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!

　　This is a FULL TIME ROLE that pays $45,000 annually.

　　What's In It For You

　　Some of the benefits you may receive are:

　　Full Time/Part TimeCompetitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment

　　Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee)

　　Company paid Short Term Disability accrual (Full time employees)

　　Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133%

　　Great Personal Time Off (PTO) accruals

　　Awesome Employee Discounts

　　UKG Wallet - Pre-Pay Options

　　Plus, many more benefits

　　Contingent

　　Retirement Plan (403b) – Contributions

　　Awesome Employee Discounts

　　UKG Wallet - Pre-Pay Options

　　Provides leadership to program staff and support services to qualifying refugee clients in accordance with contract, organization and accreditation standards.

　　Duties and Responsibilities

　　Provide day-to-day leadership to staff. Partner with Human Resources in staff attraction and retention efforts, including hiring, onboarding, professional development, coaching and counseling and performance management. Ensure delegation of responsibility and accountability

　　Assist with the development and implementation for assigned programs. Assist with managing program operations, ensuring adherence to all applicable regulatory and quality assurance standards and state, contract, and organization policy and procedures

　　Supervise ongoing data collection, analysis, evaluation and reporting of performance measures in accordance with contractual and organizational standards and requirements. Participate in the development, implementation and monitoring of the program’s operating budget/financial performance within organization fiscal guidelines; ensure adherence to Corporate Financial Policies and procedures

　　Serve as the program liaison. Develop and maintain relationships with collaborating agencies, local communities and congregations. Represent Samaritas in the community as an expert by presenting at workshops and trainings and serving on task forces and workgroups. Coordinate and participate with the Advancement department on community outreach events, sharing of success stories and communicating the needs of the programs

　　Manage an active caseload. Coordinate all program related activities. May include employment and/or housing arrangements and inspections, client reception and orientation activities. May be required to assess US Tie’s and co-sponsor’s ability to assist in resettlement services and to comply with program guidelines

　　Maintain communications with applicable parties

　　Conduct ongoing client cultural orientation and complete assessments demonstrating clients understanding and information retention. Provide transportation for all New American services as required or needed and in compliance with applicable child safety laws. Complete applications for Social Security card, public benefits and other applicable registrations within the required time periods

　　Document visits, case activity and all efforts to meet refugee material needs as outlined by program guidelines. Maintain relevant reports and statistics related to client activities and program services.

　　Manage agency program funds on behalf of assigned cases, monitoring balances, and ensuring proper entry of vouchers and supporting documentation

　　Attend and participate in required meetings and training efforts

　　Job Qualifications

　　Education, Training, and Licensure/Certification

　　Bachelor’s Degree Or • A minimum of three years’ experience in community engagement, volunteer management, or related field.

　　Maintain Certification/ Accreditation relevant to position and contractual requirements.

　　Experience

　　Previous experience with supervising multiple programs within a nonprofit social service agency.

　　Additional Work Requirements

　　Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance.

　　#newamericans #refugees #michiganjobs #LI-Onsite

　　Apply for this position online (https://careers-samaritas.icims.com/jobs/10314/resettlement-services-program-leader/job?mode=apply&apply=yes&in_iframe=1&hashed=-336059921)

　　Email this position to a friend

　　Need help finding the right job?

　　We can recommend jobs specifically for you! Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We can recommend jobs specifically for you!Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled (https://careers-samaritas.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-435624383)

　　Requisition Number2024-10314

　　Employee TypeFull-Time

　　Hours Per Pay Period80

　　ShiftDay

　　Work Hours8:30 a.m. - 5:00 p.m.

　　Weekends and/or Holidays RequiredNo

　　On Call RequiredNo

　　Position LocationUS-MI-Kalamazoo