Hilton Fort Lauderdale Beach (https://www.hilton.com/en/hotels/fllfshh-hilton-fort-lauderdale-beach-resort/?SEO\_id=BING-AMER-HH-FLLFSHH&y\_source=1\_MTIyMDkxOC00ODMtbG9jYXRpb24ud2Vic2l0ZQ==)is looking for a Reservations Agent to join their team!

　　A Reservation's Agent is responsible for handling all routine/special reservation requests for individuals and groups over the phone in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

　　Pay Rate: $15 per hour plus sales incentives.

　　Shift Pattern: 8-hour shift between 8am-6pm, Tuesday - Saturday.

　　The ideal candidate is an experienced Front Desk Agent, enjoys working independently, and strives for excellent customer service.

　　What will I be doing?

　　A Reservations Agent is responsible for handling all routine/special reservation requests for individuals and groups over the phone in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specific tasks required of this position include:

　　Respond to guest reservation inquiries and requests via telephone in a timely, friendly and efficient mannerProvide accurate information and demonstrate knowledge of all hotel facilities and servicesOperate office equipment including, but not limited to: computer, telephone, e-mail, etc.What are the benefits of working for Hilton?*

　　Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

　　Go Hilton travel program: 100 nights of discounted travelAccess to your pay when you need it through DailyPayHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certificationsFlexible shifts and days offComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home careMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement*Available benefits may vary depending upon property-specific terms and conditions of employment

　　What are we looking for?

　　Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

　　Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:

　　QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?

　　Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

　　Job: Guest Services, Operations, and Front Office

　　Title: Reservations Agent - Hilton Fort Lauderdale Beach Resort

　　Location: null

　　Requisition ID: HOT0A8U3

　　EOE/AA/Disabled/Veterans