JOB REQUIREMENTS: Answer reservation calls and book guest rooms, spa,golf, dining and water sports. -Answer phone in a courteous andprofessional manner. -Answers all phone calls promptly. -Record allmail, e-mail, and fax reservations received. -Convey rates and packageinformation to guests. -Enter and retrieve information re: rooms, rates,billing, etc., on computer system. -Assist guest with directions,reservations, outlet information, general information and any specialrequests. -Handle incoming calls from transient guest\'s and groups forresort reservations. -Assist the Front Desk in blocking of specialrequests as received. -Utilize resort upsell strategies. -Process groupinformation and group rooming lists. -Print labels, envelopes, etc.-Process gift certificates. -Performs other related duties as assignedby the Revenue Manager and/or Reservations Supervisor. To perform thisjob successfully, an individual must be able to perform each essentialduty satisfactorily. The requirements listed below are representative ofthe knowledge, skill, and/or ability required. Reasonable accommodationsmay be made to enable individuals with disabilities to perform theessential functions. ***** OTHER EXPERIENCE AND QUALIFICATIONS:-Highschool diploma or equivalent -Previous customer service experiencepreferred but not necessary -Property Management System experience-Proficiency in Springer Miller and Microsoft Office While performingthe duties of this job, the employee is regularly required to sit ; usehands to finger, hands to feel; and reach with hands and arms. Theemployee frequently is required talk or hear. The employee mustoccasionally lift and/or move up to 25 pounds. Specific vision abilitiesrequired by this job include close vision and distance vision. Theposition is indoors. The noise level in the work environment is usuallymoderate. The staff member will work in a high traffic/high volumebusiness environment and will be required to spend a majority of theirtime either sitting at their desk. ***** APPLICATION INSTRUCTIONS:Apply Online: https://www.lakelawnresort.com/info/careers/