Location:

　　6341 Thompson Rd, Syracuse, New York 13206 United States of America

　　U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

　　U-Haul Offers:

　　Career stability

　　Opportunities for advancement

　　Mindset App Reimbursement

　　Gym Reimbursement Program

　　Health insurance & Prescription plans, if eligible

　　Paid holidays, vacation, and sick days, if eligible

　　Life insurance

　　MetLaw Legal program

　　MetLife auto and home insurance

　　Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

　　401(k) Savings Plan

　　Employee Stock Ownership Plan (ESOP)

　　24-hour physician available for kids

　　Dental & Vision Plans

　　Business travel insurance

　　You Matter EAP

　　LifeLock Identity Theft Protection

　　Critical Illness/Group Accident Insurance

　　Dave Ramsey’s SmartDollar Program

　　Reservation Manager Agent Responsibilities:

　　Assist with calls from and to customers.

　　Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.

　　Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.

　　Assist with the Company’s U-Box portable storage product.

　　Minimum Qualifications:

　　High school diploma or equivalent

　　Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email

　　Proficient in customer service, time management and multitasking

　　U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

　　U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

　　Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.