•Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques

　　•Promote the Hotel’s products and services

　　•Maintain a high level of product and service knowledge about voco® Doha West Bay Suites.

　　•Prepare and execute action plans which increase reservation sales and associated business

　　•Record and process reservations made by phone/fax/email

　　•Offer waitlist reservations, if rooms are not available for the requested period.

　　•Process amendments to reservations such as extensions, early departures, etc

　　•Manage “no show” reservations by investigation and recording of same

　　•Maintain knowledge of special rates/ offers/ promotions

　　•Monitor reservation levels and inform Managers of current and future occupancy rates

　　•Prepare reports as requested (eg to travel agents, business houses, etc)

　　•Prepare reservation sales reports

　　•Ensure that all correspondence relating to room enquiries is actioned promptly and efficiently.

　　•Keep the Revenue Manager informed of any complaints and unusual matters of significance.

　　•To maintain professional business confidentiality.

　　To conduct yourself in a professional manner at all times and maintain high grooming standards.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.