Come join our amazing team and work a hybrid schedule in our office in Anaheim!

　　The REO Specialist ll, will be responsible for managing and monitoring the performance of asset management and property preservations vendors used in the REO process, ensuring that vendors comply with state, insurer and investor requirements. Effectively collaborate and communicate with support groups within default to ensure optimal resolution and/or outcome for issues arising in the REO process. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00-$27.00 an hour.

　　What you'll do:

　　Monitor asset management vendor performance to ensure tasks are completed timely and accurately.

　　Monitor property preservation vendor performance to ensure property rekey, initial services, monthly inspections, and health and safety repairs are completed timely and accurately.

　　Performs routine follow-up on, on a daily basis.

　　Utilizes control and pipeline reports to manage process

　　Documents all servicing, action taken, delays, follows ups and phone conversations in the system notes

　　Ensure all fees and costs adhere to approved allowable amounts.

　　Review and approve invoices, and if needed request refund of charges in excess of investor guidelines.

　　Work with valuation vendors to ensure valuations are completed timely.

　　Review and approve marketing plans and sales terms submitted by asset management vendor.

　　Ensure accuracy of data in all required loan servicing systems (i.e. Equator, Fiserv/Sagent, Tempo, etc.)

　　Work with internal teams, including legal, post foreclosure, invoice management, and claims as needed

　　Research invoicing issues and work with appropriate parties to obtain resolution.

　　Identify policy and procedure error and report incidents to management.

　　Identify areas of opportunity for improvement with vendor performance.

　　Analyze cost estimates, recommend, negotiate and approve fees for services related to property maintenance and repairs in accordance with approved delegated authority.

　　Analyze REO process turn times as needed

　　Identifies and resolves complex issues to avoid delays

　　Adhere to strict confidentiality policies and procedures

　　Perform other duties as assigned.

　　What you'll need:

　　High school diploma or equivalent work experience; Associates degree preferred.

　　Two (2) year as a REO Specialist role or equivalent work experience.

　　Two (2) to three (3) years of loan servicing and/or asset management experience.

　　Our Company:

　　Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

　　What We Offer:

　　Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

　　Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

　　Customized training programs to help you advance your career.

　　Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.

　　Educational Reimbursement.

　　Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

　　EEO/AAP Employer

　　Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

　　California Privacy Notice: https://oag.ca.gov/privacy/ccpa

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　　Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.