Dealership:L0424 Suburban Buick GMC of Troy
SUBURBAN BUICK GMC of TROY
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
If you are a Rental Car Professional who wants to get your career in gear, come be a part of the Automotive Industry future with the Lithia Motors family, a publicly traded (NYSE:LAD) Fortune 500 Company on the fast track. Lithia embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.
We are committed to growing our company and Growing our People!
Responsibilities
The Rental Center Manager is responsible for the overall success of the Rental Center, developing and maintaining an effective marketing plan which details the steps to take in order to improve the success of the company. This individual manages the activities of all Rental Center related staff ensuring exceptional customer service and the attainment of performance targets. The Rental Center Manager communicates with customers, rental agents and dealership personnel in the execution of his/her duties.
Conduct face-to-face sales calls in order to obtain new business
Attend/host outside sales meetings or events to promote the company and location
Continue to increase the market penetration of the company and increase revenue
Maintain rental fleet at optimum level for maximum utilization, with a focus on exceptional maintenance standards
Actively participate in the hiring, training, coaching, mentoring and performance management of the Rental Agents
Handle or assist in the resolution of customer service issues
Quotes cost of rental car
Qualifications
Previous experience in the rental car industry, is a plus
Excellent interpersonal communication skills
Excellent organizational and time management skills
Working knowledge of computers
Acceptable driving record and valid driver's license in your state of residence
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!