Location

　　Amelia Island Resort

　　At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

　　Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.

　　Job Description

　　To provide a unique experience by offering Segway tours, Bike rentals, and Island Hopper rentals.

　　Responsibilities

　　Essential Functions:

　　Work in Amelia's Wheels by providing guest assistance including but not limited to: providing guests with property information, on property directions, providing rentals of Bicycles, Island Hoppers, and leading Segway tours

　　Book and Manage reservations for Segway tours using Xola

　　Book and Manage reservations for Island Hopper reservations using Bike Rental Management software

　　Able to ride a Segway and become a certified instructor to lead property Segway tours within 60 days of hire

　　Be familiar with Omni Amelia Island bike trail s and tour routes

　　communication with associates and guests

　　Knowledgeable about all hotel amenities, Omni outlets, and company events.

　　Attend and participate in Amelia's Wheels' meetings and monthly All Together Get Together

　　Assist with routine cleaning of Amelia's Wheels and of equipment (e.g. sweeping, emptying trash, picking up, organizing and inventory) (e.g. cleaning Segways, Island Hoppers and Bicycles)

　　Ensure all bicycles, Island Hoppers, and Segways are clean, safe and act immediately with any concerns

　　Knowledge of basic bike, island hopper, and Segway maintenance and repairs

　　Daily maintenance of all Amelia's Wheels Bicycles, Island Hoppers and Segways

　　Be knowledgeable of Omni's culture

　　Assist in all other aspects of the recreation department as needed to include but not limited to: group functions, events, Nature Center, Pool/Beach, Camp Amelia, Heron’s Cove mini-golf, Health and Fitness, and Tennis operations

　　Work holiday events and special programs as schedule

　　Hotel Specific Functions:

　　Maintain standards of guest services and consistent positive guest experience as documented by J.D. Power and AAA Ratings

　　Have a thorough understanding of Omni Hotels culture, rules, and regulations

　　Answer phones using the proper "Moments of Service" scenario

　　Provide guests with cheerful, personable, efficient service

　　Responsible for a clean and professional appearance of uniforms

　　Fully understand and implement "Moments of Service" and “Power of Engagement”

　　Interact with every guest using Omni Standards

　　Knowledgeable about all hotel amenities and property specifics

　　Actively participate in the assurance of the safety of all guests

　　Treat everyone, supervisors, staff and guests with courtesy and respect always

　　Qualifications

　　Tools and Equipment:

　　Equipment: Telephone and keyboard, pen/pencil, stapler, three-hole punch, photo-copying machine, computer and printer file folders, filing cabinet, Point of Sales computer system.

　　Recreational Equipment: Bicycles, Island Hoppers, Segway, Gas Tank, air compressor, basic tools, bicycle parts and tools, battery charger ,

　　Computer Software: Microsoft Programs: Excel, Word, Power-Point, Publisher, Outlook; Xola; BRM; Resort Suite

　　Working Environment:

　　Interior and exterior with exposure to weather conditions

　　Exposed to hot and cold temperatures

　　Exposed to minimal amounts of various hazardous chemicals

　　Amelia's Wheels, Hotel, Beach, Nature Center, Drummond Point Park, Walkers Landing, and Bike Trails

　　Physical Job Requirements (for essential functions only)

　　Must be 18 years of age or older

　　Valid driver’s licenses

　　Able to lift and lift up to 60-100 pounds occasionally and 30-50 pounds repeatedly

　　Able to stoop, stand, push, pull and walk or stand for long periods of time

　　Must be able to hear, smell, have good or corrected vision, and a good sense of balance

　　Associate must be able to verbally communicate clearly and effectively to various sized groups of resort guests

　　Able to multi-task effectively

　　Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

　　Job LocationsUS-FL-Amelia Island

　　Posted Date2 weeks ago(1/17/2024 11:38 AM)

　　Requisition ID 2024-103889

　　of Openings 2Category (Portal Searching) Recreation