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Reliability Program Manager
Reliability Program Manager-March 2024
Kent
Mar 28, 2026
About Reliability Program Manager

  About the RoleThe Reliability and Maintenance Engineering team plays a vital role in our operational success in the distribution aspect of the business. Being able to identify risk of equipment failure and eliminate the presence of that risk is what our organization strives for. Seeking a proactive reliability engineering and leadership role for Fulfilment Center operations, focusing on maximizing life, reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, robotics, print and apply systems, and SCADA devices and programsResponsibilities include, but are not limited toCoordinate and plan work activities for the inventory control and maintenance planning technicians to accomplish goals and objectives of North America Customer Fulfillment teamsAct as first level escalation support for the inventory control and maintenance planning technicians during and after business hours ensuring spares and computerized maintenance system support is available.Work closely with FC Operations, Operations Engineering, FC Start up Team, RME Reliability Team, Central Planning, ACES team, and Safety in supporting building systems optimization, maintenance and project implementationMonitor equipment reliability metrics and partner with the operations team to prioritize work and improvements.Lead the Root Cause Analysis and Permanent Corrective Action activities at the site.Identify opportunities to increase equipment reliability and uptime, reduce costs and associated work.Make full use of condition-based and predictive maintenance tools to avoid unplanned repair work.Assist with skill assessments for the Technical positions within NACF Maintenance teamsHandle flexible work load which may come from management or FC operationsParticipate in reliability conference calls and coordinate with reliability central team to complete all tasks requiredServe as the primary conduit for both upward and downward communication with the Central Reliability Team to both feed up information and data to help drive local and network change while also disseminating and driving reliability efforts and programs downward to local your teamsDrive and promote safety culture within the site including subcontractors, suppliers and visitorsProvide engineering guidance to Technicians as needed to ensure maintenance goals are aligned with site operation's needs.Manage subcontractors and suppliers to deliver goods and services against contracts and expectationsSupport the Maintenance Manager in the implementation of short and long-term projects for the site as requestedDevelop a strong collaborative team-based environment.Perform regular deep dives/data analysis to understand key focus areas for improvement across facilityDeploy, manage, and improve predictive maintenance program, including Thermography, Vibration, and Ultrasound technologiesCreate, deploy, and share best practices at facility and share with other sitesLead continuous improvement events and generate cost savings that exceed site performance goalsBasic QualificationsMinimum five years' experience as a Reliability Engineer or equivalent including managing teams, budget responsibilities, supplier management, problem solving, and client/ customer relations.Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks.Experience required using CMMS systems and reportingDemonstrated communication skills written and verbal including negotiation and conflict resolutionMust have strong computer skills, including MS Excel, Word and OfficeStrong organizational skillsAbility to align, motivate and lead a team including creating accountabilityBachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or other related engineering OR 5+ years of

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