Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

　　Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

　　Job Description:

　　At Regions, the Relationship Banker – Team Lead is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. In addition, the Relationship Banker – Team Lead is responsible for coaching a team of bankers and will oversee some branch activities in the Branch Manager’s absence. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in a career with opportunities for growth, development, and upward mobility.

　　Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate with strong communication and leadership skills as well as the ability to provide personalized customer service.

　　Primary Responsibilities

　　Partners with the Branch Manager to guide and direct all branch activities

　　Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions’ solutions

　　Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones

　　Partners with branch leadership on new business development opportunities and fosters financial wellness within local communities

　　Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs

　　Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types

　　Educates customers on emerging technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier

　　Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose

　　Oversees branch operational and compliance-related tasks, ensuring branch team understands procedural changes as they occur

　　Resolves escalated issues, primarily in Branch Manager's absence, which may include team scheduling, counseling associates, or input into hiring decisions

　　Refers customers to an internal team of experts when additional financial goals and needs are recognized

　　Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

　　This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

　　This position is incentive eligible.

　　This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.

　　Requirements

　　High School Diploma or GED

　　Ability to work Saturdays as needed

　　Two (2) years of banking, sales, and/or customer service experience

　　Ability to handle cash and process cash transactions

　　Ability to communicate in person, on the phone, and through electronic channels

　　Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

　　Ability to walk and stand for extended periods of time

　　Ability to lift up to twenty (20) pounds

　　Preferences

　　Bachelor’s degree

　　Supervisory/management experience

　　Skills and Competencies

　　Ability to adhere to policies, procedures, and guidelines

　　Ability to assist customers with digital banking offerings

　　Ability to handle multiple priorities simultaneously

　　Excellent relationship-building skills

　　Strong communication and customer focus

　　Strong leadership skills

　　Position Type

　　Full time

　　Compensation Details

　　Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

　　The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

　　Job Range Target:

　　Minimum:

　　$45,940.00 USD

　　Median:

　　$59,730.00 USD

　　Incentive Pay Plans:

　　This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

　　Benefits Information

　　Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

　　Paid Vacation/Sick Time

　　401K with Company Match

　　Medical, Dental and Vision Benefits

　　Disability Benefits

　　Health Savings Account

　　Flexible Spending Account

　　Life Insurance

　　Parental Leave

　　Employee Assistance Program

　　Associate Volunteer Program

　　Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

　　https://www.regions.com/welcometour/benefits.rf

　　Location Details

　　Morrow

　　Location:

　　Morrow, Georgia

　　Bring Your Whole Self to Work

　　We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

　　OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

　　Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.