If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

　　ABOUT THE TEAM Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. To serve as a subject matter expert for our members, creating outstanding member experience by resolving member service needs, and delivering expertise in financial services that benefit every member, every time, every day.

　　WHAT YOU’LL DO

　　Advocate for members, seeking ways to enhance members’ experience, providing solutions that help them achieve their financial goals

　　Attract new retail and business members, while fostering deeper relationships with existing members utilizing The Member Advantage approach

　　Prioritize the delivery of exceptional member service with accuracy and operational excellence including problem/complaint resolution

　　Support the branch in growing a profitable book of business to achieve individual and team goals, in support of overall corporate goals

　　Build new relationships through Community/Foundation involvement and existing member referrals

　　Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members

　　Participate in ongoing coaching, job shadowing, mentoring, and training to develop and enhance performance

　　Demonstrate vigilance in detecting and reporting fraud or irregular activities

　　Ensure compliance with all applicable policies, procedures, and regulatory guidelines

　　Achievement of goals and objectives provided by management

　　LET’S TALK IF YOU

　　Have an Associate degree preferred, or combination of equivalent education and experience

　　Have passed and Maintain Notary Public License (within 6 months of completion of Relationship Banker Training) and Signature Guarantee permissions

　　Are Proficient in Microsoft Word and Excel

　　Have the ability to multi-task to meet or exceed minimum performance standards

　　Have effective verbal, written and listening communication skills

　　Have strong interpersonal skills

　　Have the flexibility to work out of any location at any time, as business needs dictate

　　Have the ability to lift at least 10 pounds and stand for long periods of time

　　TO THRIVE AT BROADVIEW YOU NEED

　　Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.

　　To be able to operate in a rapidly changing dynamic environment.

　　Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.

　　Starting Compensation: $20.68 - $24.82/hr., plus a competitive benefits package

　　Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

　　We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.

　　Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at [email protected] ([email protected]) m.

　　At Broadview FCU , your career is so much more than a job. Grow personally and professionally with access to opportunities to apply your strengths and unleash your potential. Broadview’s success is propelled by every employee . As we work together to serve members and our communities, our collective talents produce superior financial solutions and exceptional service that are uniquely Broadview FCU.