Description:

　　Responsibilities: • Determines, develops and implements a plan of care based on accurate and comprehensive assessment of the member’s needs through telephonic triaging. • Adhere to established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case. • Works with complex cases, promotes the delivery of quality; cost-effective health care services based on medical necessity and contractual benefits. • Provides guidance to the provider network. • Sets up appointments, follow up appointments, track down labs, etc. • Coordinates follow ups, referrals. • 15-30 calls for triaging each day • Manage diabetes education • Working with Medicaid patients • Team Atmosphere

　　Skills:

　　Patient education, Appointment scheduling, Electronic health record, Patient care, Medical, Telehealth, Triage, Epic, Typing, Scribe, RN

　　Top Skills Details:

　　Patient education,Appointment scheduling,Electronic health record,Patient care,Medical,Telehealth,Triage

　　Additional Skills & Qualifications:

　　triaging urgent phone calls, establishing relationship with patients and family members, and acting as a nurse resource

　　Experience Level:

　　Intermediate Level

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.