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Regional Director, Client Operations
Regional Director, Client Operations-March 2024
Seattle
Mar 28, 2026
About Regional Director, Client Operations

  Job Description

  Metro One LPSG is the U.S. leader in providing dedicated security and loss prevention services to national clients.

  We are a rapidly growing organization transforming the contract security industry and we need talented, committed and determined individuals to help us carry out our mission. Our environment is dynamic, committed to “dedicated service delivery” to our clients and a “best in class” employee experience for our thousands of security and LP officers.

  Overview:

  We are hiring a Regional Director, Client Operations to oversee our clients in the Pacific Northwest Market.

  Regional Director of Client Operations Benefits:

  · Medical, Dental and Vision for full timers after 90 days

  · Extensive Training Programs

  · Career Growth Opportunities

  Regional Director of Client Operations Requirements:

  · 2-3 years Business Development experience

  · 2-3 years Client Relations experience

  · 2-3 years Client Retention experience

  · 2-3 years Networking experience

  · Must be willing to participate in the company's pre employment screening process and continuously meet the any applicable State, County and Municipal requirements.

  Regional Director of Client Operations Responsibilities:

  · This role will be responsible for the development, growth and retention of new business opportunities for Metro One LPSG in the retail and Logistics industry.

  · Focus will be placed on providing Loss Prevention Officer services for store, logistics, warehousing and corporate headquarters applications.

  · Identify and develop new business opportunities through utilization of existing industry contacts, networking, market research, participation in local/regional trade and professional organizations, as well as by working with the local Metro One LPSG management team to identify potential business leads.

  · Influence, steer, provide for and oversee the growth and expansion of any new and/or existing retail client to its fullest business potential with Metro One LPSG. Provide hands on assistance during high peak, seasonal periods and/or special events within the market of responsibility.

  · Ensure client retention by establishing and maintaining open lines of communication and providing ongoing support and assistance, always with a sense of urgency, in response to any client concern, want or need.

  · To take on any task or responsibility relative to the development, growth and retention of Metro One LPSG’s retail business as deemed necessary by Senior Management. The position reports to a senior member of management to be determined.

  We are an Equal Opportunity Employer committed to embrace diversity.

  If you meet the above requirements for our Regional Director of Client Operations position, please apply today!

  Requirements

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