Summary This position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Community Recreation, Business Operations and Support Services, which enable Soldier readiness, support the resiliency and well-being of Soldiers and Families. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for (2) professional and personal references on your resume. Responsibilities In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery. Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc. Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions. Performs other duties as assigned. Requirements Conditions of Employment Qualifications Qualified candidates will possess the following: Work experience dealing with the general public. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. Education Additional Information This vacancy is currently only filling positions at Outdoor Recreation, but should other vacancies arise, it may also be used to fill other Recreation Assistant positions within the Business Recreation Division. Area of Consideration: The Area of Consideration for this vacancy announcement is U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation and reside within the Local Commuting Area (defined as 100-mile radius) of Fort Drum, NY. Spouse Employment Preference (SEP) and Involuntarily Separated Military Preference (ISMP) are included in this area of consideration. Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00pm by 03/12/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. For more information regarding the requirements for accessing the Fort Drum Military Installation please review the following webpage https://home.army.mil/drum/index.php/about/visitor-information PCS Costs Payment Permanent Change of Station (PCS) costs are not authorized or negotiable, based on a determination that a PCS move is not in the Government's interest. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Night differential has been authorized by the Collective Bargaining Agreement for Bargaining NF positions and will be paid at the rate of basic pay plus an additional 10 percent of that rate for all regular scheduled work between the hours of 6:00 p.m. and 6:00 a.m. (including periods of leave and holidays). The Employer will pay Sunday premium pay to regular pay band employees at the rate of 25% of the employee's basic rate of pay for all hours of a non-overtime tour of duty when any part of the scheduled tour is performed on Sunday (including periods of leave and holidays). Incentives and Bonuses Incentives will not be paid. Non-Foreign Overseas Allowances A nonforeign area allowance or differential is not granted to employees in payband levels NF-1 and NF-2 since their rates already are based on the prevailing rate Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.