Receptionist

　　Job Details

　　Job Location

　　Adelante Healthcare Center Support Office - Phoenix, AZ

　　Education Level

　　HS Diploma from accredited school

　　Job Category

　　Health Care

　　Description

　　POSITION SUMMARY

　　The Receptionist will be responsible for providing excellent clerical and receptionist support for the Center Support Office. Will coordinate support activities with all stakeholders and participate/assist on projects as needed.

　　EXPECTATIONS

　　Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

　　OUR CORE VALUES

　　Compassion

　　Excellence

　　Integrity

　　Learning

　　Respect

　　Sustainability

　　Qualifications

　　ESSENTIAL SKILLS AND EXPERIENCE:

　　High School Diploma or GED from an accredited institution

　　One (1) year of customer service experience

　　Excellence in customer service

　　Time management skills including the ability to multi-task and prioritize work

　　Attention to detail and problem solving skills

　　Strong organizational and planning skills

　　Microsoft Office skills (Word, Excel, Power Point)

　　Excellent verbal, written, communication and problem solving skills.

　　Initiative, a proactive approach, strong collaboration, flexibility, and problem solving

　　POSITION RESPONSIBILITIES

　　Greeting and providing general support to staff, clients, and visitors

　　Maintain and organize the public areas (lobby, kitchen, meeting rooms, etc.), mailroom, and other shared aeras within the corporate office

　　Coordinate catering for on- and offsite meetings and events

　　Provide parking validation for guests and vendors

　　Maintain employee parking card access and logs

　　Receive, sort, and distribute mail and deliveries

　　Manage the contact us email account

　　Maintain postage machine

　　Ensure proper operation of office equipment

　　Add new employees to the NACHC website

　　Manage breakroom including making coffee, ordering supplies, clean out refrigerator weekly, and maintain cleanliness

　　Perform special projects on request

　　Must be able to work in office Monday through Friday 8am to 5pm

　　Ensure confidentiality and security of all information

　　NONESSENTIAL SKILLS AND EXPERIENCE:

　　Fluency in a language in addition to English (Spanish preferred)

　　Additional Duties and Responsibilities

　　Other duties as requested or assigned

　　Patience-Centered Medical Home (PCMH)

　　All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

　　Adherence to Compliance and Code of Conduct

　　All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

　　PHYSICAL DEMANDS AND WORK ENVIRONMENT

　　The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

　　Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

　　In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance withEEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.