Company Description
Eurofins Scientific is an international life sciences company, providing aunique range of analytical testing services to clients across multipleindustries, to make life and our environment safer, healthier and moresustainable. From the food you eat, to the water you drink, to themedicines you rely on, Eurofins laboratories work with the biggest companiesin the world to ensure the products they supply are safe, their ingredientsare authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to thehealth and safety of society and the planet, and to its corporateresponsibility to protect the environment and ensure diversity, equity,and inclusion across the entire network of Eurofins companies.
Job Description
This position is expected to oversee all samples that come into the laboratoryand provide exceptional customer service to clients. Responsibilities includefollowing sample receiving procedures, interactions with clients viaphone, email, and in-person, and other administrative duties. Personnelmust be outgoing and friendly as well as capable of multitasking in afast-paced environment.
Responsibilities:
Greeting and assisting clients.Relinquish jobs in a timely manner.Organize samples based on Chain of Custody.Respond to phone calls and emails.Address clients' needs and concerns.Familiarize new clients with lab procedures.Process credit card transactions using Stripe.Provide clients with supplies.Stocking front office supplies and snacks for clients and staff
Job Type:
Full time (1 Opening) - 40 hours, Monday - FridayPart Time (1 Opening) - 7am-11am Tuesday-Friday & 8am-5pm Saturdays(20 hours max)
Qualifications
Customer Service experienceExperience with various POS systems, Adobe, and Microsoft SoftwareExcellent communication and organization skillsDetail OrientedAbility to stand for multiple consecutive hours at a time.Ability to lift up to 30 lbs.
Additional Information
Pay range: $16-19/Hourly
We support your development!Do you feel you don't match 100% of therequirements? Don't hesitate to apply anyway! Eurofins companies arecommitted to supporting your career development.
We embrace diversity!Eurofins network of companies believe in strength andinnovation through diversity, being an Equal Opportunity Employer. Weprohibit discrimination against employees or applications based on genderidentity and/or expression, race, nationality, age, religion,sexual orientation, disability, and everything else that makes employeesof Eurofins companies unique.
Sustainability matters to us!We are well on our way to achieving ourobjective of carbon neutrality by 2025, through a combination of emissionreduction and compensation initiatives. We encourage our laboratory leaders tomake sustainable changes at their local level, and in addition to theirinitiatives we also count on our dedicated carbon reduction team to help us toachieve this goal!
Find out more in our career page: https://careers.eurofins.com/
Company description:
Eurofins Scientific is an international life sciences company, providing aunique range of analytical testing services to clients across multipleindustries, to make life and our environment safer, healthier and moresustainable. From the food you eat, to the water you drink, to themedicines you rely on, Eurofins laboratories work with the biggest companiesin the world to ensure the products they supply are safe, their ingredientsare authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food,environment, pharmaceutical and cosmetic product testing and in discoverypharmacology, forensics, advanced material sciences andagrosciencecontract research services. It is one of the market leaders in certain testingand laboratory services for genomics, discovery pharmac logy, forensics,advanced material sciences and in the support of clinical studies, as wellas having an emerging global presence in Contract Development andManufacturing Organisations. It also has a rapidly developing presence inhighly specialised and molecular clinical diagnostic testing and in-vitrodiagn
In over 35 years, Eurofins has grown from one laboratory in Nantes, Franceto 61,000 staff across a decentralised and entrepreneurial network of ca.900 laboratories in 61 countries. Eurofins companies offer a portfolio of over200,000 analytical methods to evaluate the safety, identity,