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Receiving Manager
Receiving Manager-August 2024
Salt Lake City
Aug 27, 2025
About Receiving Manager

  Salary Range

  USD $19.00/Hr. -

  Overview

  The Job in a Nutshell:

  The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

  Responsibilities

  Main Ingredients:

  Providing World Class Customer Service as a number one priority.

  Exemplifying integrity, responsibility, excellence and adhering to all policies.

  Accurately receiving all incoming products including date, accuracy and damage checking.

  Scanning all incoming and outgoing product.

  Staging products for efficient delivery to the sales floor.

  Processing all POs, RPOs, mispicks, invoices and paperwork timely and accurately.

  Researching and processing all discrepancies.

  Communicating with department managers regarding delivery issues and vendor out-of-stocks.

  Following up on special orders.

  Operating a forklift and pallet jack as required.

  Maintaining a clean and organized back room.

  Ensuring all in-stock products/conditions meet company standards.

  Training and monitoring department personnel including assigning and following up on tasks.

  Working with other department managers to cross-train staff to accomplish all needed tasks.

  Assisting in interviewing and hiring for department needs.

  Working with the store manager to address performance and/or disciplinary issues within the department.

  Opening and closing of store, including DSR and the closing cash process.

  Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.

  Maintaining the safety and security of customers and employees.

  Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.

  Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.

  Continually increasing product knowledge.

  Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed.

  Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

  Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

  Qualifications

  Recipe for Success:

  High School diploma, GED or equivalent preferred.

  1-2 years of experience in retail experience in a grocery or retail environment; natural foods background is a plus.

  1-2 years of experience supervising others preferred.

  1-2 years of receiving experience preferred.

  Ability to obtain forklift certification.

  Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.

  Ability to manage changing priorities and to stay focused with the task at hand.

  Sense of urgency in the completion of tasks.

  Excellent customer service skills.

  Highly organized with great attention to detail.

  Ability to take direction and follow through.

  Must be cashier trained and able to count currency.

  Proficient in MS Word, Excel and Outlook.

  This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks as assigned by the Store Manager and/or other corporate managers that may not be listed in this job description.

  Benefits

  Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

  All Crew Members

  Birthday Bonus Pay

  Vitamin Bucks (up to $2,080 earned as store credit annually)

  Holiday Pay for 5 Holidays – Stores Closed

  Paid Time Off (sick days and vacation) that Increases with Tenure

  Paid Nutrition Education

  good4u Crew Member Discount

  {N}power Program (customer appreciation and rewards program)

  Regular, Scheduled Pay Increases

  Advancement Opportunities and Career Development

  Health and Wellness Program

  Employee Assistance Program (EAP)

  Employee Referral Program

  Full-Time Crew Members (30+ hours/week)

  Medical, Dental and Vision Insurance

  Paid Parental Leave

  Paid Medical Leave (through company paid short-term disability insurance)

  Company Paid Short-Term Disability Insurance

  Company Paid Life Insurance

  Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance

  Retirement Savings Plan (401k) with discretionary Company Match

  Healthcare and Dependent Care Flexible Spending Account (FSA)

  Health Savings Account (HSA) with Company Match

  Diversity Statement

  At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

  At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

  Physical and Environmental Requirements

  Physical Capabilities and Environmental Demands:

  N = Never

  O = Occasional; 1-33% of time

  F = Frequent; 34-66% of time

  C = Constant; 67-100% of time

  Physical Requirements:

  Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.

  Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.

  Requires the use of both arms and both hands with full range of motion.

  Must be able to occasionally use the computer for data entry and use of mouse.

  Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.

  Must be able to frequently to reach above chest.

  Must be able to occasionally sit, squat, kneel, and climb as needed.

  Environmental Requirements:

  Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.

  Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

  Need help finding the right job?

  We can recommend jobs specifically for you!

  LocationUS-UT-Salt Lake City

  Job ID2024-26025

  Address1033 East 2100 South

  Work EnvironmentIn-person

  CategoryStores

  Salary RangeUSD $19.00/Hr. -

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